Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,461 total


Verified December 22, 2025

Great experience

Metlife is very easy to work with and quick to pay approved claims

Insurer: MetLife

By: Michael Sullivan

Verified December 22, 2025

Very easy process and quick turnaround…

Very easy process and quick turnaround on claims. Very happy with MetLife Pet Insurance

Insurer: MetLife

By: Joe S

Verified December 22, 2025

Super happy with the coverage and easy…

Super happy with the coverage and easy claim process

Insurer: MetLife

By: customer

Verified December 22, 2025

While the customer service is very…

While the customer service is very nice, whoever is working the claim behind the scene is causing a lot of issues. Every claim I submit there seems to be a rebuttal and more work required. It seems like they’re doing everything not to pay my claims. In addition, the premium went up $100 a month, which is steep after just one year.

Insurer: MetLife

By: Carolyn

Verified December 22, 2025

Fast and effiecent processing AND kept…

Fast and effiecent processing AND kept me in the loop!

Insurer: Fetch

By: Victoria

December 22, 2025

Best Pet Insurance I've Worked With

The overall process to submit a claim was very simple and straightforward. And I actually ended up getting reimbursed for more than I was expecting, which was beyond amazing! It took a bit longer than was ideal for things to process and get reimbursed, but overall this was definitely the best experience I've had with a pet insurance company.

Insurer: Pets Best

By: Molli Baker

Verified December 22, 2025

Great Service

Wonderful insurance great response.

Insurer: Fetch

By: Brenda

Verified December 22, 2025

you guys are great

you guys are great. Easy functionality and app experience. Love that you lower the deductible as a reward for low usage of the plan at the end of slow years. I keep wondering if I should add my older dog to the plan but I am concern that with her priors she might not get a lot of coverage. But will be reaching out to inquire. Thank you!

Insurer: MetLife

By: Mashall

Verified December 22, 2025

As advertised!

I have been using MetLife’s Pet insurance for about a month and have submitted 2 claims. Both have been paid out without any delays which has been great for my family and my wallet during this holiday season. So far it’s been good and I’d recommend to anyone!

Insurer: MetLife

By: Rocco’s mom

Verified December 22, 2025

They made the claim process super and…

They made the claim process super easy and fast. Zero hassle!

Insurer: MetLife

By: customer

Compare top pet insurance providers plans.