Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,549 total


March 29, 2026

PetsBest covered my cats surgical…

PetsBest covered my cats surgical repair for a fractured leg without any hassle. The claims process was straightforward and simple. It really gives me peace of mind having pet insurance.

Insurer: Pets Best

By: Grecia Barry

Verified March 29, 2026

I was able to choose my coverage easily.

I was able to choose my coverage easily.

Insurer: MetLife

By: Monika Brecht

Verified March 29, 2026

Representative outstanding

Representative very helpful but lack of communication with claims department

Insurer: MetLife

By: Sonia

March 29, 2026

Quick claims processing

I sent the claims in (first ones of the year) they quickly processed them and are sending me a check to reimburse my payment to the Vet. Like my personal health insurance it is easier to make a monthly premium payment and then get the MD/Vet bill reimbursement...great insurance.

Insurer: Pets Best

By: customer

Verified March 29, 2026

Easy to upload documents

Easy to upload documents, quick review time by agents. Money goes directly into your axcount

Insurer: MetLife

By: customer

Verified March 29, 2026

Easy to navigate and quick pay out.

Easy to navigate and quick pay out.

Insurer: Pumpkin

By: Kayleigh

Verified March 29, 2026

Sent my receipts to SPOT and they…

Sent my receipts to SPOT and they contacted my vet for proof and sent a check after taking out the deductible...very easy process

Insurer: Spot

By: Sue Lovelace

Verified March 29, 2026

Such an easy process to submit a claim

Such an easy process to submit a claim. Take a picture of the receipt and the vet’s notes and that’s it. Quick payment too!

Insurer: MetLife

By: Joanne H.

Verified March 29, 2026

Peace of mind *

In today's day & age knowing I'm working with insurance company who stands by their word is paramount. I like the easy submission of claims & quick reply of receipt of claim followed by payment in timely fashion !!

Insurer: Pumpkin

By: Linda

Verified March 29, 2026

I took my kitty to the emergency vet .

I took my kitty to the emergency vet .. pretty traumatizing for both of us and my pocket book... I turned the vet bill In to spot with all the notes and itemized receipt...which was easy to do on line with my phone... and within 10 days they reviewed it and said they are paying all except my $250.00 deductible... pretty amazing... thank you Spot. I've shared this with my friends and they were pleasantly surprised as well.

Insurer: Spot

By: Elizabeth Bowers

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