Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,549 total


Verified March 29, 2026

Excellent customer service

Excellent customer service. Easy claim submission process.

Insurer: MetLife

By: Sandy H

Verified March 29, 2026

Sent the only invoice I had received…

Sent the only invoice I had received for pet meds Was denied so I just sent everything I had and it paid

Insurer: MetLife

By: Kathy Pulis McMasters

Verified March 29, 2026

I was at a loss my beautiful

I was at a loss my beautiful, handsome boy had just had a seizure which he had never had before and it left me shaken and at a loss. Didn’t know why and could not even figure out why. I called Pumpkin Insurance and asked for their help. A reassuring voice on the phone helped me to calm down and took care of everything that my guy needed. They were quick, efficient and understanding and eased my stress so I could concentrate on Storm getting better they paid out his invoice in less than 24 hours and I highly recommend them for insuring your pets needs. Gina M.

Insurer: Pumpkin

By: gmesiti

Verified March 29, 2026

Excellent customer service

Excellent customer service. Expeditiously processing claims with quick reimbursements!

Insurer: MetLife

By: Wynette Marlin

Verified March 29, 2026

So pleased with how quickly you have…

So pleased with how quickly you have handled my claims. You guys are amazing!

Insurer: Fetch

By: Cynthia

Verified March 29, 2026

I really appreciated the quick response…

I really appreciated the quick response regarding my claim. The process was smooth and easy. I feel that the amount that was covered for my cat's procedure was fair. But, it would have been helpful to see a breakdown of was and what was not covered. Overall, this was a pleasant experience.

Insurer: Spot

By: Robert Cysyk

Verified March 29, 2026

It was so simple to file

It was so simple to file, receive approval and reimbursement for my claim.

Insurer: MetLife

By: Lisa

Verified March 29, 2026

Great service

Great service. Spoke to representative, he told me exactly what needed to be done and after that claim was processed very quickly.

Insurer: MetLife

By: customer

Verified March 29, 2026

I had a great experience with Trupanion…

I had a great experience with Trupanion during a very stressful time. My cat had to be hospitalized unexpectedly, and the costs were significant. Thankfully, Trupanion covered 90% of the expenses, which made a huge difference for me financially. The claims process was smooth and straightforward, and the reimbursement was handled quickly. I really appreciated how supportive and reliable they were when I needed it the most. Having this insurance gave me peace of mind and allowed me to focus on my pet’s recovery instead of worrying about the bills. I highly recommend Trupanion to any pet owner looking for dependable coverage.

Insurer: Trupanion

By: Camila

Verified March 29, 2026

Never an issue

Never an issue submitting claims or getting reimbursed

Insurer: MetLife

By: Sarah

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