Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Read before you sign
when I signed up for the insurance I did not realize there is a two week waiting period. One week after signing my dog became very ill with a gastrointestinal infection. I know it is their policy but I have had to put out a lot of money for vet care. I should have read the policy thoroughly. My mistake.
Insurer: Pets Best
By: linda
Extremely efficient and knowledgeable
Extremely efficient and knowledgeable. Expedient claim settlement.
Insurer: Pumpkin
By: Kathleen
They did just what they promised
They did just what they promised. They were there when our cat was having a heat attack. The claims filed through the vet and paid everything but our deductible just like they said. They even checked up on our cat. Love them.
Insurer: Trupanion
By: Dwayne
Everything was very easy to submit
Everything was very easy to submit, fast turn around on my claim
Insurer: MetLife
By: customer
Reimbursement was quick and simplified
Reimbursement was quick and simplified
Insurer: Spot
By: James
This insurance has been wonderful
This insurance has been wonderful, they paid me back in a Timely matter. I would definitely recommend them.
Insurer: ASPCA
By: Tracy Pearce
This was my first claim with MetLife…
This was my first claim with MetLife Pet insurance. I had to upload 7 pages of data from the adoption/rescue group on my dog's health and two invoices from my own vet, along with his SOAP. The last item didn't get uploaded correctly. However, the claim adjuster completely overlooked the heartworm prevention shot on my claim. It took 3 phone calls to get that matter corrected. The good news is the persons I talked to on each call were very pleasant and understanding and indicated they were going to fix the problem, so I give a shout out to Morgan, Danisha, and Ben for your helpfulness. Ben especially explained how the preventation tests are grouped together for a total of $65.00. I misread the policy there. Hopefully, any future claims will be dealt with more efficiency in the adjuster's dept.
Insurer: MetLife
By: Marcie D.
Respond well
Respond well, reimbursed claims a bit slow, but overall a good company
Insurer: Spot
By: customer
Easy to use
Easy to use, payments come quickly. No hassle. Super happy with this pet insurance!
Insurer: MetLife
By: Laurie
Very helpful when I needed support
Very helpful when I needed support! Quick Payment!
Insurer: Trupanion
By: Albert