Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Total scam and waste of money. This company is awful and didn't reimburse me for any of my 25 claims.
I researched and researched the companies before purchasing for our new labrador. I followed all of their instructions, sent in all my claims, wasted so much time doing so and getting receipts and submitting and calling customer service. I've had about $8K in bills in the first year of my dogs life, and there was always a "disclaimer" or "read the fine print" that prevented them from reimbursing anything. I sent in about 25 claims, and every single one of them was denied. Not only did I receive nothing in return and pay the $978 for the year, but I wasted SO much time in dealing with them. They''re an awful company and a scam. Save yourself the time and frustration of getting "we denied your claim" 35 times, and wasting another $1K on nothing in the first year of a dogs life.
Insurer: Pets Best
By: Kimberly
Prompt payment
I usually have to wait a few weeks for reimbursement, however this last time, I was reimbursed within 5 days of the appointment. Great work!
Insurer: MetLife
By: Cherie Christenson
Saved us thousands!
Our dog is 9 years old and she has been insured by Trupanion since we brought her home as a puppy. At about a year she developed a seizure disorder. Trupanion has saved us thousands and thousands of dollars! Never a quibble about claims and prompt payment is always delivered.
Insurer: Trupanion
By: Vickie M Schafer
Literal lifesavers
I have been with Pumpkin for over 5 years and have had them for 5 animals. They have helped me save and prolong the life of my cats. When one of my cats did pass they sent condolences, a candle and got in contact with me. I have never had to fight for treatment, claims are quick and they continue to help me save my pets and give me peace of mind. I wouldn't have pets without insurance and I will constantly choose pumpkin. They have saved me over $30,000 easily and they have been so very kind.
Insurer: Pumpkin
By: Chocho
MetLife for the win! 🐶
I feel like I’ve become a spokesperson from MetLife’s pet insurance. After not having pet insurance with my last dog, I knew I needed to get it this time. Turns out my current dog, blessed Rosie, has allergies, injuries, all the things. MetLife has covered as the plan stated and been quick to refund my expenses. I’ve been completely impressed from start to finish!
Insurer: MetLife
By: Sarah M
Large Claims came through in 2 weeks!
Been with them for 3 years and haven’t had any problems/claims with my dog. He then had severe GI issues, spent a day in the hospital and multiple vet visits and medicine. It was great knowing that 80% of the cost was going to be taken care of and focusing on getting my dog healthy.
Insurer: Spot
By: John Ellis
You are repeatedly asking for a review…
You are repeatedly asking for a review but I have yet to be approved or denied but been billed... Your putting the cart before the horse in my opinion, where do I find out if my pet is insured???
Insurer: Nationwide
By: Rebecca Hurlburt
Was good with everything including help…
Was good with everything including help coverage for my cat through the last days
Insurer: MetLife
By: customer
Everything is as expected—EXCEPT…
Everything is as expected—EXCEPT submitting on the app is rarely smooth. ALSO, well visits have little to no coverage. The
Insurer: Spot
By: KH