Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,549 total


Verified March 28, 2026

Submitted claim on Wednesday

Submitted claim on Wednesday, check deposited on Friday afternoon. Awesome experience!

Insurer: MetLife

By: customer

Verified March 28, 2026

I got insurance last year knowing…

I got insurance last year knowing anything could pop up anytime! Butterball got sick with parvo and Spot Pet Insurance has been right there to help. Overall with me being laid off once this started Butterball had $1200 put into his getting better care and when that's said and done we came back with his rough care only being about $700. That's a big savings! We just hope our pets don't have these kinds of things happen and that's why having Spot was such a great decision!

Insurer: Spot

By: Herold Lutz

Verified March 28, 2026

Prompt payments - Continued Price Increases.

Filing claims is easy; prompt approvals and payments directly deposited into banking of choice. What I dislike is continued pricing increases. I have a senior family member. We have been paying into our insurance for years; hoping to never need it. Unfortunately our senior dog needs more assistance in his golden years. Last year they downgraded our plan and increased the price. Now they want another 25 percent increase ! ? I am held hostage to stay with them due to my dogs age. Not a very nice thing to do for a family.

Insurer: Healthy Paws

By: CAROL

Verified March 28, 2026

Trupanion Gets 10/10

Trupanion gives me the relief of knowing that my German Shepherd is covered for medical emergencies. The knowledge that I can now afford what would have been an expensive Vet Bill. In the meantime all of her arthritis Rx including The Librela injections are reimbursed at 90% The deposit into my checking account is there usually the day after I file the claim. I will get another policy for any dog I’m lucky enough to have. Highly Recommend.

Insurer: Trupanion

By: Ray Stovall

Verified March 28, 2026

I submitted a claim and it was done in…

I submitted a claim and it was done in good time.

Insurer: MetLife

By: Wilkinson

Verified March 28, 2026

Easy to use

Easy to use. Scan your invoice, turn it in. Get a reply. Done! Thank you SPOT

Insurer: Spot

By: Kenneth Chu

Verified March 28, 2026

Responsive

Their response time to taking care of claims is wonderful. Their coverage is great and they give you several choices as to what and how your furry friends can be covered. Whether you email or call them they are always very nice and truly care.

Insurer: MetLife

By: M J K

March 28, 2026

Saved our girl

Pets Best has been extremely easy to work with. Easy to upload documents and our turn around time is less than 10 days from submitting to repayment.

Insurer: Pets Best

By: Alicia

Useful
March 28, 2026

Peace of Mind

Pets Best lives up to their mission - we initially took out a policy, knowing that veterinary care can be costly, but never thought we'd be looking at a cancer diagnosis. It's a great peace of mind that we have the policy and our Luna's care is covered. We hope to have her with us for a long time, and this insurance policy makes that possible financially.

Insurer: Pets Best

By: Ilana

Useful
March 28, 2026

Pets Best claims experience

I was prepared with an itemized statement and that really helped the claim go smoothly. I'm so glad I had insurance and no one plans to use it but they really came through. I had an emergency situation with my cat and definitely wasn't planning on that kind of bill either. The decision came through faster than expected and the payout did too. I definitely plan on recommending Pets Best to others

Insurer: Pets Best

By: Amanda

Useful

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