Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Insurance as it should be!
The process for submitting and receiving payment on my claim was very easy, and incredibly quick. The website was easy to navigate and the instructions for submitting a claim were clear and easy to understand. I filed the required information as explained in the claims process. My claim was clearly covered and was reviewed and processed very quickly. This is insurance as it should be, bravo!
Insurer: MetLife
By: customer
Worst customer service and experience
Signed up for a policy a they sent a medical records summary claiming because our puppy swallowed a toy that required no medical intervention l, no future ingestion accidents would be covered. Very rude customer service associates and rude and condescending manager. A dog swallowing a piece of cotton or a toy and it happening again should not be viewed as a pre-existing condition? Puppies swallow things. Before you make a decision Check out pumpkin pet insurance. They pay vet directly and understand accidents happen. With pumpkin if an incident happens after 180 days they will cover the same type of accident. Trupanion comments this issue is concerning but even after speaking with a manager who was rude nothing changed. Seriously know the information before you sign up for a policy.
Insurer: Trupanion
By: Blake Rhyne
Beagle back injury
My beagle injured her back while playing ball. We got an estimate of $12,000.00 for her MRI and surgery. I paid for her care with my credit card and submitted a claim to PetsBest. In roughly 3-4 weeks my claim was approved and the funds were deposited in my bank account about a week later. My beagle is 10 years old and we are not wealthy. We had to have a serious conversation about what to do because of the cost of her treatment. Thankfully we made the right choice and PetsBest helped save my beagle from an end we didn't want. I am very happy with PetsBest and would recommend them to anyone.
Easy access over the Internet with…
Easy access over the Internet with complete coverage instructions
Insurer: MetLife
By: James Heckman
Grateful for MetLife pet insurance
Met life pet has been and is my trusted pet insurance for years. The premiums have been reasonable for the ease of the claims . It has allowed me to financially manage life threatening illnesses so my best pup pup is still with me today.
Insurer: MetLife
By: Jennifer Keith
Spot is my favorite pet insurance company…
Spot is my favorite insurance company i've used and I've used at least 4 different ones. I've never had an issue with Spot covering medical treatment. I've never had to appeal or fight with them. They also cover way more than other insurers, like behavioral issues. Their platform is easy to use and their pricing is fair. They also offer a multi-pet discount, which is nice!
Insurer: Spot
By: Lyndsay
Easy as pie
Putting in a claim on the app was so simple. I was so relieved. Thank you so much.
Insurer: Spot
By: Roxanne Hernandez
Fast and reliable
Fast and reliable, my claim was settled in a few days
Insurer: Fetch
By: Bill
Was very happy with the ease of the…
Was very happy with the ease of the claim! Happy to have insurance for my new baby!
Insurer: Trupanion
By: Valerie
It was very disappointing that…
It was very disappointing that Trupanion found almost a $1,000 in 'exam fees' during emergency room and surgery stating that exam fees during emergency surgery should be budgeted for. It does not make any sense to put them in the same category as a yearly exam. Also the misapplication of the coinsurance and using that to effectively to increase the deductible to $1,100 before Trupanion covered anything. This makes it extremely hard to recommend company to others.
Insurer: Trupanion
By: John & Rachel