Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,461 total


Verified January 02, 2026

Very happy with my experience and what…

Very happy with my experience and what it covers for standard care

Insurer: MetLife

By: Samjo

Verified January 02, 2026

On line rocks for processing a claim

On line rocks for processing a claim

Insurer: MetLife

By: Brian Ela

Verified January 02, 2026

Quick easy and self explanatory

Quick easy and self explanatory

Insurer: MetLife

By: Prodil

Verified January 02, 2026

Yay, YOU finally paid a big bill !!

My experience is a 5 star because you actually reimbursed me for this knee surgery even though you didn't for my other dog's knee surgery 10 months ago; yes both dogs are covered. Your reasoning for not paying was absurd but hey, at least you paid up this time! So far, you're at 50% but THIS experience was, again, 5 star simply because you paid up

Insurer: Fetch

By: Gale McLeod

Verified January 02, 2026

Not off to a good start with this company

Filled out the application form got an email that they were reviewing our application form, but never even heard that the policy was granted and it was in force..... is it? Still don't know. . They sure took my credit card fast enough though.

Insurer: Nationwide

By: LINDA

Verified January 02, 2026

Good company

Easy to file claims. Quick turnaround time.

Insurer: MetLife

By: Donna

January 01, 2026

Mixed reviews

I like the service, it’s very easy to file a claim. I hate that you say my dog has all kinds of pre existing conditions that you don’t cover with the amount that I pay for her. Also, the claim took longer than usual this time but that may just be because of the holidays.

Insurer: Pets Best

By: Kara

Verified January 01, 2026

Fabulous!

Absolutely incredibly hassle free way to file a claim. App is created with consideration for customers, claim dining is easy and the refund came within days. I wish human insurance was thia easy

Insurer: MetLife

By: Marina

Verified January 01, 2026

How fast metlife acted to repay

How fast metlife acted to repay. First time ever using pet insurance. Very happy with met life. Already told other to join.

Insurer: MetLife

By: SDL

Verified January 01, 2026

I feel at ease knowing there is…

I feel at ease knowing there is coverage for my dog when she needs it. Her claw grew into her skin, and I didn't even notice until she was bleeding and limping around! The small surgery was mostly covered, and I didn't pay much in total. MetLife pays for most of her food costs because she has a sensitive tummy. The payouts take about 5-10 business days to receive via direct deposit.

Insurer: MetLife

By: K.R.D

Compare top pet insurance providers plans.