Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,461 total
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Lied to trick us into signing up, denied coverage
We asked very specific questions when deciding whether to sign up or not (will this cover exam fees? Dental?). After two separate claims were denied, I'm done. They found 7 different categories to make sure they denied EVERY penny, and after talking to customer service about how their policies are structured, and reviewing the paperwork, the business model is clear - lie to get you to sign up, because there are no consequences to lying. Then collect your money until you file a claim, which they will deny because basically nothing is covered. Then move on.
Insurer: Figo
By: Zach
So grateful that I took a leap and changed…
I used to have another Pet Insurance for our fur-daughter for years. So, I confess that I was little nervous when I’ve decided to change and enroll her with Metlife Pet. But now, almost a year later, I am so glad I did! The Metlife Pet team have been always super helpful, claim processing has been easy and super straight forward. Have nothing bad to say about it, just the opposite. MetlifePet: Thanks for being there for us and for helping us to support our Dog Health! We are grateful to have you guys as part of our team!
Insurer: MetLife
By: a devoted dog mom
It was a smooth
It was a smooth, simple process to submit the claim. The turnaround time was better than expected.
Insurer: Spot
By: Ginger Kidd
It was quick and easy to file a claim…
It was quick and easy to file a claim and the had a fast turn around with processing the claim.
Insurer: MetLife
By: customer
Timely response to claim.
Timely response to claim.
Insurer: MetLife
By: Alan Wade
Great experience
Very efficient process for filing a claim and the turnaround time was quick.
Insurer: MetLife
By: customer
My claims are always processed quickly…
My claims are always processed quickly and if I need to speak to someone they always resolve any questions.
Insurer: MetLife
By: Dee Faltys
Trupanion has been amazing in every way!
Trupanion has been amazing! Our pup has been really sick over the past month, in and out of the vet and the hospital/ICU and Trupanion was incredibily responsive (on the spot!), supportive and we are so thankful for the coverage as well as the overall customer service experience.
Insurer: Trupanion
By: KP
Amazing service
Quick and easy process to submit the claim and processed time was completed within 2 days.
Insurer: MetLife
By: Fernando Rubiano
Great customer service
I recently got my two cats insured with Pumpkin pet insurance I filed my first claim and was very happy with my experience We adopted the cat just one year ago and did not have his health history they worked with me and my claim was taken care of in a timely manner my emails were answered promptly overall a five star experience
Insurer: Pumpkin
By: Farnaz