Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,461 total


Verified January 04, 2026

Easy to submit

Easy to up load time to reimburse is slow. Not clear direction on what you need to pay out.

Insurer: MetLife

By: Anthony Papa

Verified January 04, 2026

Thankful to have found this insurance

I have had to use my insurance a few times this year and when I filed the claims, I was reimbursed within just a couple days and when I had to end up going to the emergency vet hospital, they were able to get paid directly from Trupanion and filed the claim and I just had to pay my portion, so easy and thankful to have this insurance for my 3 hairless babies

Insurer: Trupanion

By: Mary

Verified January 04, 2026

Effiency

I am a new policyholder and am very pleased with the efficiency of my two claims being processed.

Insurer: MetLife

By: Nancy

Verified January 04, 2026

Great app and Pet Ins filed my claims…Grest pet insurance

Great app and Pet Ins filed my claims for my dog C and within 2 dss as us Met life responded Thankyou Met life

Insurer: MetLife

By: Kathleen Ruane

Verified January 04, 2026

The process is easy

The process is easy, the payment takes a little long but, that’s my only complaint.

Insurer: MetLife

By: Michelle

Verified January 04, 2026

Metlife has made it easy...

Metlife has made it easy to submit claims and they reimburse quickly.

Insurer: MetLife

By: customer

Verified January 04, 2026

Best Pet Insurance we have ever had

Best Pet Insurance we have ever had! They are quick to review and if there’s a problem with a claim, they listen and consider. Highly recommend!

Insurer: MetLife

By: Terri

Verified January 04, 2026

I have had many dogs

I have had many dogs, most had medical problems!! And I did not have insurance!! And it cost me a fortune!! Haha this time we decided this was a better way!! It was easy and I was paid quickly!! Amazing !! Thank you MetLife Pet Insurance!!

Insurer: MetLife

By: Mark Schrader

Verified January 04, 2026

Solid Service

My employer has a benefit of discounted MetLife for pet insurance. It has been quite helpful for times when we had little savings for large vet expenses. There are little hiccups here and there with coverage but for the most part it has been a very smooth process!

Insurer: MetLife

By: JOE

Verified January 04, 2026

Quick turnaround times on claims and…

Quick turnaround times on claims and payment.

Insurer: MetLife

By: Kristen Ciarcia

Compare top pet insurance providers plans.