Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

61,181 total


March 09, 2026

Every single claim I have submitted has…

Every single claim I have submitted has been rejected for one stylus reason or another!!! I’ve been lied to, fed false information and have had all my calls and emails gone unanswered!!! My advise…don’t use this SCAM company for your Pets Insurance!!!! Worse mistake of my life!!!!

Insurer: Pets Best

By: Susan Vitta

Verified March 08, 2026

Worth every penny

A good policy is nothing if the insurance company fights claims or is unclear in any way. I’ve had 100% clarity, defined expectations and absolutely no headaches when claims need to be filed. I’ve recommend spot to friends and family, for their amazing coverage and exceptional service.

Insurer: Spot

By: Nicole Regan

Verified March 08, 2026

Cover over half of my pet expenses

Cver over half of my pet expenses. Reimbursement is process quickly especially using acch.

Insurer: Spot

By: Laura

Verified March 08, 2026

Sidney my Lil Girl…Happy Cat

My cat Sidney had surgery for a bladder stone. I submitted my claims to Spot Ins. and they are processing those claims as we speak! Very helpful. I didn’t have preventive. Only Accident snd Illness, but they paid for most of the surgery! Very happy about the results!! I did have to push them to view my case! Very Impressed tho, fast results. 5 stars!!

Insurer: Spot

By: Debra R.

Verified March 08, 2026

Less anxiety, more coverage

Easy to submit a claim. Easy to upload paperwork needed. Very quick turn around for reimbursement. Took some of the anxiety out of going to the vet.

Insurer: Spot

By: Erika

Verified March 08, 2026

Inconsistent claims…

Inconsistent claims reviews/approvals/denials. Suspect that an actual vet does not review medical history.

Insurer: MetLife

By: customer

Verified March 08, 2026

Extremely thorough and claim was…

Extremely thorough and claim was processed very quickly.

Insurer: Fetch

By: Camille Gretano

Verified March 08, 2026

The Best Pet Insurance Experience!

It’s always a SHOCK when I receive the vet costs! I am so grateful that I have Met Life Pet Insurance…..the ease of filing the claim, the rapid response to let me know it was received & how quickly the claims are processed! I can NEVER say enough wonderful comments on your company & services!

Insurer: MetLife

By: Deborah

Verified March 08, 2026

Efficiency and expediency

Efficiency and expediency

Insurer: MetLife

By: Christopher Smith

Verified March 08, 2026

Simple and quick

Simple, easy and quick process

Insurer: MetLife

By: customer

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