Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
61,181 total
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Very easy to submit a claim
Very easy to submit a claim, and it was handled quickly.
Insurer: Pumpkin
By: David Wolff
The documents were mislabeled after…
The documents were mislabeled after they were uploaded which caused my full claim not to be paid out on the first review. It took multiple calls for them to finally get it correct.
Insurer: MetLife
By: customer
I submitted a claim and it was easy to…
I submitted a claim and it was easy to get reimbursed
Insurer: Spot
By: customer
Pets Best is the BEST!!
Our 2 y/o cat suddenly started crying out in pain one afternoon which resulted in a visit. Two visits, a procedure and hospital stay later for bladder stones, I have been shouting Pets Best's praise from the rooftops. We could t have gotten him the help he needed if we didn't have insurance. The claims process, communication, and payment is easy and straightforward. Thank you!!
Insurer: Pets Best
By: Tara
Thank you🐾
Apollo was diagnosed with EPI last July. It was a scary couple months from when he first started getting sick to when he was diagnosed. It's still a difficult disease to manage, but Pets Best takes all the financial stress away. We cant thank you all enough - without the enzyme supplements you cover for him, he wouldn't be able to live. Thank you💛
Insurer: Pets Best
By: Renee
Satisfactory
It absolutely no problem filing a claim for my pets wellness visit. I also carry emergency for my pet as well. I think the price is is reasonable I think the reimbursement is reasonable as well. Everything is super simple. I’m able to submit stuff through my phone to make it easier. Everything is told to you upfront. My pet insurance isn’t accepted through the vet so I have to submit the claim after I pay, which was stated ahead of time and I had no problem getting reimbursed super simple great experience..
Efficient, Fair and Transparent
The Pets Best claim experience has always been efficient, fair and transparent. We really can't say enough good things about the company
Paid for 4 years, 1st claim. Disappointed
Dog cut paw on Sat. Had to go to e-vet 50 miles away..Bill came to almost 2 thousand, NOT including a bandage change in 5 days, and suture removal a week after that. So in all around 2300. Trupanion paid 860, and closed the claim even BEFORE the 2 follow up visits
Insurer: Trupanion
By: Lucy Pope
Easy to navigate & quick refunds
The website is easy to navigate and they are quick to process my claims. I’ve been happy with this insurance for my two cats.
Insurer: ASPCA
By: Carin Baas