Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,461 total


Verified January 06, 2026

Quick

Quick, customized processing of claim.

Insurer: Pumpkin

By: Rachel

Verified January 06, 2026

Great insurance simply the best

Super easy and very quick payment Simple fill out form submit your receipt that’s it no hassles makes my life easier

Insurer: Spot

By: Fernando Breijo

Verified January 06, 2026

MetLife Pet Insurance is Awesome

We had MetLife Pet Insurance for about two years and were extremely happy with them. Tragically, our dog got loose and was hit by a car just two days after our policy went into effect, and MetLife paid the claim without hesitation. From our first claim to our last, payments were fast and customer service was always helpful and responsive. Over the time we had coverage, they paid out more than we ever paid in premiums, which really speaks to their reliability. Unfortunately, we no longer have our dog, but if we ever get another pet, we will absolutely choose MetLife again. The only improvement I would suggest is the option for direct payment to vets instead of reimbursement. Highly recommend.

Insurer: MetLife

By: Ida

Verified January 06, 2026

You reply right away and changing…

You reply right away and changing Rudy’s coverage was very easy. Thank you

Insurer: Nationwide

By: Beverly Pratico

Verified January 06, 2026

The process was simple and fast

The process was simple and fast. I appreciate the simplicity and the quick turnaround in receiving payment. I can’t say enough good things about Embrace and my experience during my time of need. Thank you!

Insurer: Embrace

By: Anthony Parrott

January 06, 2026

Horrible service

Horrible service. Website having issues. Called customer service to cancel my policy Was on hold forever. Finally they said they’d have someone call me back. Waited an hour and a half. No call back. Called again. Was put on hold then someone from the wrong department answered. I’m canceling my policy. This is ridiculous

Insurer: ASPCA

By: David

Verified January 06, 2026

Healthy Paws Experience

I've had an excellent experience with Healthy Paws. My 11-year-old Pomeranian has developed a slew of health issues as she's gotten older, and I've never had to worry since everything has been 100% covered with a 70% reimbursement.

Insurer: Healthy Paws

By: Wendy H

Verified January 06, 2026

easy to use

easy to use, get paid quickly, covers so much

Insurer: MetLife

By: amanda

Verified January 05, 2026

Very easy to file claim,

Very easy to file claim, Quick response.

Insurer: MetLife

By: MC

Verified January 05, 2026

The claim process has significantly…

The claim process has significantly improved, becoming more seamless with reduced wait times for processing, ensuring a smoother experience for me.

Insurer: MetLife

By: Rose F

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