Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

61,181 total


Verified March 08, 2026

The first time filing a claim took a…

The first time filing a claim took a bit to understand the process and submit everything needed Didn’t take long and I believe within a week I received notice that claim had been reviewed and they were processing a payment to me. Ever since then very fast procedures any phone calls I’ve had to make have with questions or all answers quickly and hopefully

Insurer: MetLife

By: Leslie J

Verified March 08, 2026

Great Coverage

Puppy had accident that caused dislocated patella. Fetch reimbursed 80% of the surgery from pre-check to meds. Appreciative that I could take my puppy to the best specialists without having to worry about costs. I was reimbursed extremely fast

Insurer: Fetch

By: Rohan

Verified March 08, 2026

reimbursements quickly processed

reimbursements quickly processed, claims easy to submit.

Insurer: MetLife

By: customer

Verified March 08, 2026

Quick reimbursement

Quick reimbursement

Insurer: MetLife

By: customer

March 08, 2026

No coverage, expensive

They don’t cover basically anything! I pay so much every month and I don’t even know what for.

Insurer: Pets Best

By: Bre

Verified March 08, 2026

Our vet was able to contact Trupanion…

Our vet was able to contact Trupanion and get preapproved and paid so I just paid the amount I owed before leaving. So very simple. Everyone I know who has Trupanion is really happy with your service.

Insurer: Trupanion

By: Andrea

Verified March 08, 2026

I have one claim in the last year

I have one claim in the last year. Once I knew what paperwork I needed to submit. The claim was very easy and the payment went straight to my account.

Insurer: MetLife

By: Happy customer

Verified March 08, 2026

Quick claim review and refund.

Quick claim review and refund.

Insurer: MetLife

By: Jamie

Verified March 08, 2026

Great experience!

Claims are reviewed quickly, any time I call customer service the people are helpful, knowledgeable and kind.

Insurer: MetLife

By: Brittany Rice

Verified March 08, 2026

Easy to use app and easy to submit…

Easy to use app and easy to submit claim.

Insurer: MetLife

By: Tanja

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