Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,641 total
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Easy to submit claims
Easy to submit claims, reviewed in a timely way. So far, it’s been worth the money for us.
Insurer: MetLife
By: Tracey
Excellent
Great company. Coverage is excellent and they reimbursement only takes a couple days!
Insurer: MetLife
By: Melissa Stevens
Very easy to submit claims and prompt…
Very easy to submit claims and prompt refund.
Insurer: MetLife
By: Feliz
Very easy to understand what I was…
Very easy to understand what I was paying for and getting for my coverage premiums and the fact that discounts were offered/included and quick coverage start times for my pets made my choice super easy. Highly recommend!
Insurer: MetLife
By: Jimmy B
Metlifes inability to follow their own policies but drills to customers they MUST follow.
If you are going to quote words in the policy and tell the customer they need to follow it then Metlife needs to follow what is written in the policy as well. Metlife DOES NOT follow what they preach.
Insurer: MetLife
By: Lisa Allen
This has been the most important thing we have done for our pet. We have a purebred miniature poodle, and the annual medical costs can be substantial. MetLife helps us enormously with that cost.
It is so comforting to know that major medical issues don’t have to be worried about because we have MetLife. Submitting claims is easy and pain-free.
Insurer: MetLife
By: Paige Garwood
Dog needed surgery and the claim…
Dog needed surgery and the claim process was completed using the spot app and reimburse decision was made within 2 weeks
Insurer: Spot
By: John Lane
Very impressed with the claims process
Very impressed with the claims process. Upload to decision is fast - I’m very pleased.
Insurer: Spot
By: Carl Power
Reliable and upfront
What I love is that they cover all illnesses and accidents, not just a finite list. You can choose the percentage of coverage you want and everything is transparent and easy to understand. Filing a claim is very easy and straightforward in the app, and their live customer service is prompt, helpful and courteous. I am very thankful to have this insurance, as a serious accident or illness can easily cost many thousands of dollars. They have also never raised my premium for using the insurance, they only raise it due to the animal's age. I am very happy with Pets Best and highly recommend them, but I also hope you will never need to use them.
Insurer: Pets Best
By: Andy G
Always prompt claims resolution
Always prompt claims resolution
Insurer: MetLife
By: customer