Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,461 total


Verified January 03, 2026

I have the $250 deductible per year

I have the $250 deductible per year, 100% coverage after that. Max coverage per year is $7,000 per year. Metlife is amazing, the have cover 2 TPLO leg surgeries in 2 years for my dog (~$12,000) and they pay for a ton of other stuff. I LOVE Metlife Pet Insurance!! Thank you!

Insurer: MetLife

By: customer

Verified January 03, 2026

I am very pleased with how quickly…

I am very pleased with how quickly MetLife reimbursed my claims, and all of the automated communication so I aka gas knew the status. My only complaint is the file size limit made it difficult to upload the many pages of medical documentation from our vet - please make allowable file sizes bigger. Thank you!

Insurer: MetLife

By: customer

Verified January 03, 2026

Difficult experience getting claim paid

It took nearly a month to get Trupanion to pay out a claim, which they kept denying. It was extremely frustrating.

Insurer: Trupanion

By: Joelle

Verified January 03, 2026

Dog Insurance

Easy to get all my dogs pet insurance on one plan.

Insurer: MetLife

By: Agia Mascara

Verified January 03, 2026

Trupanion is excellent

I knew my payout before my pet even left Blue Pearl. Very professional and made a difficult situation easier!

Insurer: Trupanion

By: Guest

Verified January 03, 2026

Brutal rate increase!!!

I’ve had Spot insurance for a year. We adopted an older cat and insured her for 1 year at $182 ($2500 max, $250 deductible, 20% copay). She ended up having some arthritis and we put in a claim. One year later Spot has raised our price to $498 a year. I guess it’s a good value, until you submit a claim… Can’t wait to see our new premium increase next year (sarcasm intended). On the positive side, submitting claims is easy and they do reimburse quickly without any drama.

Insurer: Spot

By: Steve

Verified January 03, 2026

Absolutely fantastic—the smartest investment for our pet!

I cannot say enough good things about Trupanion—absolutely fantastic service! The response time is always incredibly quick, which gives us great peace of mind. The best part of this service is that so many veterinarian emergency centers and hospitals accept the plan and allow Trupanion to pay them directly. It takes the financial stress out of the equation when you are worried about your animal. This is hands down one of the smartest investments I have ever made for my family and our wonderful, beautiful pet. 5 stars all the way!

Insurer: Trupanion

By: Stephen

Verified January 03, 2026

Our Clinic worked directly with…

Our Clinic worked directly with Trupanion for our pet’s issues! No back and forth for the claim.

Insurer: Trupanion

By: Lois A Williams

Verified January 03, 2026

It was very easy this time to submit

It was very easy this time to submit

Insurer: MetLife

By: customer

Verified January 03, 2026

Been very impressed with Health Paws

Been very impressed with Health Paws. Have had it for maybe 10 years now and they always promptly pay every claim with no hassle. I wish my human health insurance carrier was as easy to deal with!

Insurer: Healthy Paws

By: LM

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