Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
61,181 total
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Quick turnaround on claims payment
Quick turnaround on claims payment. Excellent customer service help from Carol Lee.
Insurer: MetLife
By: Paula Wallack
Fast response to claims
Fast response to claims
Insurer: MetLife
By: Mary Toranto
They have been slow processing claims…and then some.
They have been slow processing claims and then come up with excuses not to apply towards the deductible. I recommend setting aside whatever their premium is and keeping it in a savings account to use eventually for vet bills. This company is all about taking your money and figuring out how not to honor their commitment.
Insurer: MetLife
By: Tom
My pet gets monthly Librela injections…
My pet gets monthly Librela injections for arthritis. It is simple to upload the claim related materials and decisions are made within a couple of days.
Insurer: MetLife
By: customer
Claims are done in a quick way
Claims are done in a quick way, and any issues are quickly worked out. Very good insurance.
Insurer: MetLife
By: customer
Very sad to see your pet suffering but
Very sad to see your pet suffering but, having pet insurance took stress out of the situation. The claim was very easy to submit and we had immediate response. Highly recommend!
Insurer: MetLife
By: Steve Saba
Returning client
I had this insurance in the past for my Skansen's Rocky Balboa, and I was very satisfied with his coverage from puppy hood till he passed. I
Insurer: Nationwide
By: Cristina
When submitting Pet Vet Invoice
When submitting Pet Vet Invoice, MetLife has met response very fast and efficient. Additionally, were able to assist in questions regarding coverage.
Insurer: MetLife
By: Judith Oswald
Trupanion Has Been There When My Dog Needed It Most
Recently my 12-year-old Husky needed her CCL repaired. The vet generated an estimate, Trupanion approved it in minutes, and she was able to get her surgery the same day. A few years ago she had to have a mass removed along with her pancreas. Same experience - the estimate was approved in minutes and she was able to get her surgery quickly. Each time the experience was smooth. No back-and-forth, no delays, no added stress. Most importantly, my dog got the care she needed when she needed it.
Insurer: Trupanion
By: Rekha Nambiar
Wowie
Wow, your processing time was good and I got paid almost the whole pet bill, if I did not have the deductible. I like the direct deposit aspect also.
Insurer: Spot
By: Deborah Inabinet