Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,461 total


Verified January 11, 2026

First Claim With Fetch

Everything went exactly as it was supposed to. Great communication, pleasant people to deal with. Benefits paid were exactly as explained.

Insurer: Fetch

By: Gene Bach

Verified January 11, 2026

Long time customer, never a problem

Many years ago I was introduced to Nationwide Pet Insurance when it was offered through my employer. It is easy to make a claim and payments were always accurate and prompt. I just adopted a new pet and Nationwide is my insurer of choice. I trust them and would not insure my pets with anyone else.

Insurer: Nationwide

By: customer

Verified January 11, 2026

Good but takes awhile to start

I have heard great reviews on this insurance but it has been taking awhile for the insurance to get approved and started

Insurer: Nationwide

By: customer

Verified January 11, 2026

Have had very good experience so far…

Have had very good experience so far with Pumpkin. One big claim was reimbursed in 10 minutes, which was remarkable! Very nice, American, human customer service who knows their product. No complaints at all, they are fair, professional and prompt.

Insurer: Pumpkin

By: Happy Customer

Verified January 11, 2026

Fast Processing

Very easy to process claim and upload supporting documentation. The claim was processed and the insurance payment was issued within 24 hours.

Insurer: Pumpkin

By: Donna

Verified January 11, 2026

First claim went very smoothly

First claim went very smoothly. Thank you

Insurer: Spot

By: Ann

Verified January 11, 2026

Easy to submit claim

Easy to submit claim. Clear concise eob

Insurer: Spot

By: Doug Bates

Verified January 11, 2026

Covered Most of an ER Vet Visit

I’ve had Spot Insurance for my two rescue dogs for some time and this was the first time I’ve needed to use it. The process was fairly straightforward and easy. As long as my rates aren’t jacked up (or worse, I’m dropped) now that I’ve made a claim, I’d rate the service as excellent.

Insurer: Spot

By: Joe Russo

Verified January 11, 2026

I am so impressed with how quickly the…

I am so impressed with how quickly the claims get reviewed after being submitted! I also love how easy it is to upload a claim. The app is very user friendly as well!

Insurer: MetLife

By: Hannah

Verified January 11, 2026

Easy to submit claims which have been…

Easy to submit claims which have been reimbursed in a timely manner. Easy to speak to a representative if I have a question and get not difficult to get past “ Ai”

Insurer: MetLife

By: customer

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