Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


June 08, 2026

Explained the coverage for me

Explained the coverage for me. Exclusions in the policy because veterinarian initial vague comments. Claim decision made quickly Vet was able to file Claim directly for me

Insurer: Trupanion

By: Lisa Touchberry

June 08, 2026

I had a question about filing a claim

I had a question about filing a claim. Kametria was extremely helpful with explaining that the deductable is an annual deduction and the claims are aplied to that deductable. Also, there are so many things that are covered under your plan, so please review it and file ALL visits because you never know what is covered. Another representative on a cal less than two weeks ago did not explain claims in details and led me to believe that my deductable was applied to each claim and not accumulative annually.

Insurer: Fetch

By: T Williams

June 08, 2026

Feeling so blessed to have this…

Feeling so blessed to have this insurance! We have saved thousands in medical bills thanks to Trupanion! I would give a million stars if I could!

Insurer: Trupanion

By: Lindsey

June 08, 2026

claim ease

I appreciate the ability to file a claim while at the vet office and then just pay my portion of the total charge.

Insurer: Trupanion

By: Pamela

June 08, 2026

Highly recommend metlife pet Insurance

Submitting the claim online was quick and straightforward, and I received clear updates along the way. The reimbursement came faster than expected. Overall, a seamless and reassuring experience—I definitely recommend Metlife insurance to other pet owners.

Insurer: MetLife

By: Coop

June 08, 2026

Trupanion is always quick to pay claims

Trupanion is always quick to pay claims

Insurer: Trupanion

By: Deborah

June 08, 2026

Spot makes it really easy to submit…

Spot makes it really easy to submit expenses and get reimbursed. Getting things set up properly in the beginning of the coverage is important for a smooth process in the future.

Insurer: Spot

By: GC

June 08, 2026

Quick processing

Quick processing! My claim was processed very quickly and my re-imbursement issued fast. I really appreciate the fast service.

Insurer: MetLife

By: Laura

June 08, 2026

I sent you 6 claims in May

I sent you 6 claims in May, 2026 to review and pay and I got a check for $1,275.96. This was for claim 56683469. I have yet to hear from you on the rest of the claims. When I called and talked to a rep was told this was the pay off and she didn't understand what all the other papers were for. THEY WERE CLAIMS. We have had you ins for many years and you are lousy and as far as I am concern. I pay you every month but when my dog is sick you pay nothing towards the bills. In 2025 I sent in bill and got nothing for them.

Insurer: Trupanion

By: Mary Kay

June 08, 2026

When trouble comes Spot is there at 90% reimbursement

Spot ins at approx. 25.00/mo. Is well worth it! When trouble hits,accident or illness,they are there at 90% reimbursement. Claims are relatively quick, about 10 days, and comprehensive coverage for your bill at vet minus waste fees. Great to have when that 1500- 5000 bill hits you at the vet. You may pay 2 or 5 years but eventually they will have your back when your confronted with that huge bill. They covered two claims for the same illness over 2 months totaling about 2300.00 and prescription food from chewy.com. Don't make the mistake of going it yourself! Spot is best at kitten or puppy stage due to not covering pre existing conditions. If you pet has a clean record at vet you can hop on too with 100% coverages. They check vet records so don't think you can sneak your pet with a chronic condition in. Great company,highly recommend!!!

Insurer: Spot

By: Todd Berenson

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