Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,461 total
Other Categories
Great response to every claim
Great response to every claim. Claim processing is very quick. Best part, live customer service.
Insurer: MetLife
By: Karla
Claim experience
I placed a claim in December which was processed quickly. I needed to contact you regarding release of medical records and your associate handled everything pleasantly and thoroughly. Thank you for a great experience.
Insurer: Spot
By: Pamela Langell
I will not recommend MetLife pet insurance
I liked the responsiveness to claims and the help of the folks i talked to. I did NOT appreciate you charging me premiums for my healthier dog that is still living that would completely cover the max you might possibly pay out. My other dog used the max benefits last year and he had to be put to sleep. I paid WAY more out of pocket that metlife understandably wouldn’t cover. But there’s no way it makes sense to effectively drop my other dog because of that. You are constructively dropping my dog when you charge premiums equal to the max payout. I will NOT recommend you.
Insurer: MetLife
By: Andree
I love this company
I love this company! Couldn’t be easier to submit claims and get money back. Been with them a few years now. Very happy. Thanks!
Insurer: MetLife
By: Leslie
At checkout I mentioned we have…
At checkout I mentioned we have Trupanion, and within 5 minutes the claim was paid. So simple, I didn't have to do anything.
Insurer: Trupanion
By: Cathy Young
Easy steps with the process
Easy steps with the process
Insurer: MetLife
By: Sridhar Maharna
Easy process to submit claims.
Easy process to submit claims.
Insurer: MetLife
By: customer
MetLife always processes my boys claims…
MetLife always processes my boys claims quickly and efficiently. We are very happy with them <3
Insurer: MetLife
By: Carol Waters
I’ve submitted a few claims now and…
I’ve submitted a few claims now and they’re always handled quickly and accurately. That makes a good experience, however it does take a long time to receive a check there are some of us that don’t have checking accounts any longer. 😊
Insurer: Spot
By: Laura Bukvich
Hands down the best pet insurance in…
Hands down the best pet insurance in the industry! Filed a claim over the holidays, had a direct deposit in 3 days. 80% of my money back! Excellent customer experience!
Insurer: MetLife
By: Francis Pa.