Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


June 10, 2026

Working with Pumpkin has been seamless

Working with Pumpkin so far has made getting pet insurance so worth it! Our pets are our family!! Filing a claim and getting a refund was so easy(for me).

Insurer: Pumpkin

By: Yvette

June 10, 2026

Fetch delivers what they advertise

This review is based on my history with Fetch Pet. I had been burned by another insurance company and was wary about how Fetch Pet would work for me. It has reimbursed me as expected, and circumstances that I thought might cause issues (for example one bill was in another person's name because I have co-ownership and the invoice was in their name because the injury occurred on their watch) have not caused the slightest hiccup. Today I was concerned because I only had a receipt for a prescription but no other paperwork as the order had been sent directly to the pharmacy. The chatbot understood my question and explained that that is a normal circumstance and not to worry. I have been amazed at how quickly the claims are processed.

Insurer: Fetch

By: Marie Glynn

June 10, 2026

Communication and ease of filing claims.

Communication and ease of filing claims.

Insurer: Fetch

By: Tricia

June 10, 2026

Try a different pet insurance

My dog started to limp and we went to the vet to get an x-ray and he ended up having an injury where he needed surgery. The insurance first said told us he had hip dysplasia which he didn’t. We needed the vet to write out the dog doesn’t have hip dysplasia. Then they changed it to an injury, then a disorder and now they say it’s too early to cover any orthopedic diagnosis. They will do anything to not help you! Try a different insurance that wants to find a way to help you and your fur baby!

Insurer: Fetch

By: Gavin Davis

June 10, 2026

Claim was processed quickly.

Claim was processed quickly.

Insurer: Pumpkin

By: Wendy G

June 10, 2026

Easy application process

Easy application process for benefits. Prompt response with clear explanation of covered services.

Insurer: Pets Best

By: Penny Miller

June 10, 2026

My claim was processed quickly

My claim was processed quickly. They kept me updated via email so glad we have pet insurance.

Insurer: Pets Best

By: Annette Johnston

June 10, 2026

We’d give you 5 stars

We’d give you 5 stars, except we have been paying a lot more than when we started and have barely used the plan. But we do appreciate how fast and easy it was to enter our recent 8 page claim.

Insurer: Trupanion

By: Ingrid Frank

June 10, 2026

They paid directly to the hospital …

They paid directly to the hospital paid immediately. The staff has always been very helpful

Insurer: Trupanion

By: Irene Glustrom

June 09, 2026

They help my cat be healthy

They cover the costs of my cat's procedures without issue so far. When he needs blood tests or dental surgery, it's taken care of. When I pay for insurance, I expect it to actually cover things and Pumpkin has.

Insurer: Pumpkin

By: Luna

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