Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


June 10, 2026

Highly recommend!

Super easy and extremely quick to receive your claim payment!

Insurer: Spot

By: Bri Crum

June 10, 2026

Reimbursing was fast and really on…

Reimbursing was fast and really on time. Processing time was fast too

Insurer: Spot

By: Vladyslava Iakovlieva

June 10, 2026

Fast and easy

Fast and easy

Insurer: MetLife

By: Erik Boyzo

June 10, 2026

Excellent Coverage and Hassle-Free Claims Process

We’ve been very happy with Pets Best. We currently have multiple dogs insured through them and have submitted claims ranging from routine illness and diagnostic testing to specialist consultations. The claims process has been straightforward, reimbursements have been processed as expected, and the coverage has given us the confidence to pursue the care our pets need without constantly worrying about the financial impact. One thing I’ve especially appreciated is that diagnostic testing and specialist evaluations have been covered according to our policy. Knowing that expensive workups and consultations are eligible for reimbursement has made difficult healthcare decisions much easier. We’ve also had positive experiences submitting older invoices and have found the process easy to navigate. As pet owners, having reliable coverage and predictable reimbursement has provided tremendous peace of mind. Based on our experience so far, Pets Best has been well worth the investment.

Insurer: Pets Best

By: Meghan Pope

June 10, 2026

I have never had pet insurance before…

I have never had pet insurance before but this year I decided to get it to help care for my senior dog and help reduce my out of pocket expenses. Actually thinking I wouldn't need it but why not get it. Well was I surprised when my girl was diagnosed with a heart murmur and needed a cardiac workup that cost over $700. Well the claims process was so easy it didn't seem possible. I would recommend MetLife Pet Insurance to anyone who has a pet. It has saved me hundreds of dollars this year. I have actually saved more money than the cost of the insurance.

Insurer: MetLife

By: Pat Leach

June 10, 2026

The online claim process is very easy…

The online claim process is very easy to follow. Response time is very good.

Insurer: Fetch

By: Sandra Bond

June 10, 2026

Great experience for a first time user…

Great experience for a first time user of Pet Insurance ever . Recommended by my Vet. Pumpkin made the process seamless and easy . I received 100 % reimbursement for a wellness exam and blood test in less than 2-days.

Insurer: Pumpkin

By: Brian

June 10, 2026

Used Trupanion previously they are…

Used Trupanion previously they are great when it comes to paying a claim!

Insurer: Trupanion

By: Gary Stein

June 10, 2026

Great at first glance, but not afterwards

This has been going on for a month!!!! I have wasted countless hours, phone calls, emails, etc. The company seemed amazing and I was sold. After a bad experience and paying the deductible I did receive a check immediately; however, an emergency vet put down one breed (large) when he is also another (smaller) resulting in an increase of $20 rather than questioning me. Once i reached out I provided everything they asked for even going to the vet for a weight check and her sending proof that she felt he would not get to the cap for the next weight category. I was put through a run-around with messages saying I would hear back in 24 hours then 5 days. A call indicated that it was being elevated to their Signal team then another group. It seemed that I was being pushed off until the date when the increase would occur. I have cancelled and would not recommend them to anyone!!!

Insurer: Healthy Paws

By: Betsy Ballard

June 10, 2026

Don't do it

Don't do it, you'll be sorry! You will be fighting a constant battle with these blood suckers as they try to find ANY reason to determine your claim to be a "pre-existing" condition. They used to be better, but they are totally out of control! How bad you ask? Well, the latest battle is MetLife claiming that despite claiming to cover dental cleanings, they are claiming that my dog's recent dental cleaning is not covered as it is a "pre-existing" condition!!!! So dental cleanings are covered, but apparently if your dog previously had teeth they won't cover it?!?! Shop around. These guys are a fraud, and you can do FAR better!

Insurer: MetLife

By: David Beard

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