Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,461 total
Other Categories
Could not process my claim online
Could not process my claim online. Had to call and then submit via email. Pets Best needs to fix their technology platform. Transition did not go well. And then because we did our wellness check 7 days before auto-renewal, Pets Best did not cover the full amount of the claim. So much for being efficient...
Insurer: Pets Best
By: John
Good fast response to claims filed
Good fast response to claims filed. Fairness on what is covered and not covered. It would be a little better if I could just forward my vet bills that I have copies of by e-mail-mail to you. Now I make copies and send them by mail or FedEX.
Insurer: MetLife
By: AA
The new submission set up is great
The new submission set up is great. Claims seem to be going smoothly quicker and easier. Fast payment too. Thank you.
Insurer: MetLife
By: customer
Easy to Manage
I find it easy to submit paperwork and a clear summary of what is accepted or declined and why.
Insurer: MetLife
By: Irma J
great price and coverage
great price and coverage
Insurer: MetLife
By: Jose Escalante
Filing a claim is so quick and easy
Filing a claim is so quick and easy. Took only a couple minutes to upload vet statements and claim was approved within hours.
Insurer: Trupanion
By: Lawrence Sager
Was told my preventative was covered…
Was told my preventative was covered and only a third of it was covered
Insurer: Pets Best
By: Charles
Easy Setup, Great Customer Service
Kevin was super helpful in walking me through the process and all the options I had for insurance for my rabbit. Couldn't have asked for a better person to get everything set up. Having this insurance gives us peace of mind that we have the coverage we need to properly care for and will have the financial assistance we need in the event of an emergency or accident with our rabbit.
Insurer: Nationwide
By: Alexandria Moran
Great experience timely payouts love…
Great experience timely payouts love this for my pet
Insurer: MetLife
By: customer Scott Harris
Best choice for pet health coverage
All the people were amazing to deal with . Having my cat's stay at the emergency hospital preapproved helped me concentrate on her getting better. Coverage is as good as they say. Kerri was especially helpful!
Insurer: Trupanion
By: Tina