Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

61,181 total


March 15, 2026

my pup's emergency

Our year and half old pup had to go to emergency ICU for four days for blockage in his intestine. He had chewed a Kong Bone Toy and swallowed part of it. Surgery was performed to save him. It was scary! I am so grateful for having Pets Best insurance. The process for reimbursement was so simple. I would highly recommend Pet's Best insurance. "

Insurer: Pets Best

By: Rachel

Useful
Verified March 15, 2026

Just do it already. It's 100% worth it.

I feel like I should be a spokes person for pet insurance at this point. Spot has been absolutely easy and pain-free to work with. The claim process is incredibly simple and their process time is quick, making it even faster to get reimbursed. I tell everybody about spot, no joke. At this point, I should get it tattooed on me... And I'm not even exaggerating. If you are on the fence, just do it. Spot helped me and gave me peace of mind and they can do the same for you.

Insurer: Spot

By: Morgan

Verified March 15, 2026

They make it super easy to file a claim…

They make it super easy to file a claim and get reimbursed pretty quickly

Insurer: MetLife

By: Veronica

Verified March 15, 2026

It was easy to fill out the forms and…

It was easy to fill out the forms and they helped by getting what other information that they needed by contacting the vet directly.

Insurer: Prudent Pet

By: Paula Payne

Verified March 15, 2026

They processes claims very fast and…

They processes claims very fast and without nonsense. Direct deposit payments. I have zero complaints. They also have discount for. Veterans. MetLife gets 5 stars from me.

Insurer: MetLife

By: customer

Verified March 15, 2026

Hesitant but sooo glad I have Pumkin insurance

I purchased pet insurance for my cat a couple of years ago after he had urinary issues. Though I bought the insurance after the fact, I had kept it and actually thought of cancelling it the second year. I’m so glad I kept it since my cat ended up getting a broken leg and had to take him to an emergency vet where they kept him comfortable till he required surgery at a specialist vet in a different town the following day! The insurance covered exactly the service I pay for and did so with great customer service. I am definitely keeping this insurance for any other mishaps that the cat may get into. If you’re on the fence about it just remember that your pet is family too. Lol I surely felt at ease knowing that he had the best care and Pumpkin had my back afterwards!

Insurer: Pumpkin

By: Jose

Verified March 15, 2026

Best pet insurance on the market!!

I just couldn’t be more satisfied! It’s such a good investment in terms of their (very reasonable) premium costs to the amount they cover, which is always fair/in accordance with the plan. I’ve never been disappointed by how much of the bill or which bill they cover because it’s always exactly what I expect, and it’s a lot! Also, MetLife is genuinely so fast and responsive it feels like you’re in contact with a small business, not a corporation. I have recommended it to multiple personal and family friends, and will gladly continue doing so! Thank you for making my cat’s veterinary care affordable and non-stressful. Had somebody told me five years ago I’d be this happy with an insurance company, I would have never believed them.

Insurer: MetLife

By: customerEB

March 15, 2026

I think they are easy to make a claim…

I think they are easy to make a claim and respond timely.

Insurer: Pets Best

By: PJ Kobos

Verified March 15, 2026

Customer service handled a change of…

Customer service handled a change of address quickly and flawlessly. The claims I submitted were reviewed and paid quickly.

Insurer: Pumpkin

By: Nancy

Verified March 15, 2026

The ease and promptness of filing the…

The ease and promptness of filing the claim and the reimbursement. Also both of the customer service representatives were so helpful and courteous.

Insurer: Pumpkin

By: Dawn H

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