Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,641 total
Other Categories
Very fast claim processing
My dog had 3 different vet visits in 3 days. He was hospitalized after the 2nd. Claims were paid within a week and EOBs were accurate and easy to understand. Very pleased with quick turnaround,
Fast and quick reimbursement
Fast and quick reimbursement! Easy, too!
Insurer: MetLife
By: Julie
That you handle the claim quickly
I submitted my claim and it was handled pretty quick
Insurer: Fetch
By: Bankhead
Spot does what Spot promises to do
Spot does what Spot promises to do: it reimburses 90% of my vet bills after the annual deductible. Easy claim processing; easy communications channels; direct deposit for quick reimbursement. Sadie Killmouski and I are quite satisfied.
Insurer: Spot
By: Shannon
Claim for a severed TPLO denied
My claim for a severed TPLO was denied. The adjuster said it was a pre-existing condition based on the fact that my dog had had surgery for a luxating patella a year prior. Totally different leg, totally different body part (knee vs. tendon), yet this was deemed preexisting. Completely false and unacceptable
Insurer: MetLife
By: Dara G
Decided to stop covering my cat’s heart disease
When they do cover stuff, they’re great. But I’m very frustrated that after two years of covering my cat’s heart disease, they THEN decided to declare it a pre-existing condition, even though she didn’t have a diagnosis prior to me having this policy. That part I’m very unhappy about. But when they cover other vet care, they’ve been great.
Insurer: Pets Best
By: Cecily Scovin
Mass removal
Process claim immediately thru vet clinic and was a relief to have that taken care of
Insurer: Trupanion
By: Marci
Great insurance!!
Great insurance!!! Very fast pay on my last claim!!! Thank you!!!
Insurer: MetLife
By: Sharon Ardelean
In the past it’s taken up to 3 weeks
In the past it’s taken up to 3 weeks, but recently payout has been as fast as 24 hours from submission. Also, so far, have been reimbursed 100% of what was promised.
Insurer: MetLife
By: Joss
Metlife pets was there when I needed…
Metlife pets was there when I needed them. PeeWee was in distress on a Friday night and had to go to the emergency clinic as my vet was gone for the weekend. PeeWee was helped and Metlife paid my claim in 4 days. They are the best!
Insurer: MetLife
By: James Cutler