Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

61,181 total


Verified March 14, 2026

easy step by step process

easy step by step process

Insurer: MetLife

By: mariam moghaddasi

Verified March 14, 2026

Metlife has my best buddy’s back.

I can always count on MetLife to evaluate my claims quickly and pay out as expected fast. I rest easy knowing my best buddy is well covered with great vet care.

Insurer: MetLife

By: Christina Bassford

Verified March 14, 2026

Claims are handled quickly

Claims are handled quickly

Insurer: MetLife

By: Francine

Verified March 14, 2026

Great Service

They make it easy to file claims.

Insurer: MetLife

By: coroy calloway

Verified March 14, 2026

The efficiency in how quickly the claim

The efficiency in how quickly the claim was processed. Thank you

Insurer: MetLife

By: Nancy Mathias

Verified March 14, 2026

You can't go wrong with MetLife Pet Insurance

I can't say enough good things about MetLife Pet Insurance. My pets have been covered by them for many years now and I have put in quite a few claims. They have always paid out quick and a fair amount. Payment was sometimes more than i expected. It's too bad insurance for people isn't this good.

Insurer: MetLife

By: Jeremy

Verified March 14, 2026

Process was quick and easy.

Process was quick and easy.

Insurer: Fetch

By: Elaine

Verified March 14, 2026

Saved us 15k

Trupanion is truly unmatched. Our dog had emergency spine surgery and the total costs were 21k. We paid $4500 total out of that inclusive of deductible. This surgery changed our dog’s life. The alternative was that she would likely be paralyzed for the rest of her life. Over the course of her life Trupanion has already saved us $30k. If you’re considering insurance for your pet please do it. Even if you don’t use it you’ll have peace of mind that it’s there when you do need it. Their support team is also incredibly quick to respond and their claim turnaround process is lightning speed compared to other providers. Thank you, Trupanion!

Insurer: Trupanion

By: Christina Piserchia

March 14, 2026

Claim issues

I have had this insurance for less than 1 yr on a pup I took in from a shelter in Mississippi. Estimated to be 12 yrs old so yes she has issues. I know all about preexisting conditions but when she has a uti or hemmorghic gastroenteritis, those are not preexisting and everytime I sent in an invoice for a claim I have issues. Mostly they need more info or medical records and I dont have any records prior to May 2 2025 even if she is estimated to be 12y/o. She was picked up as a stray so no info. I can’t give them what I don’t have so it takes several calls and resubmitting claim before they will start to process it. I am switching to healthy paws. Never had issues with them ever over 10-12 yrs I was with them. I was trying to get wellness coverage which healthy paws doesn’t cover but I’m done with them questioning every claim

Insurer: Pets Best

By: Sara Habis

March 14, 2026

Horrible

Horrible Paid for a year and my claims were never approved

Insurer: Embrace

By: Giovanni Sarmiento

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