Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,641 total
Other Categories
Filing a claim was easy
Filing a claim was easy, being able to check status was easy, we received a decision in about two weeks and a refund check about a week later. This was our first time filing for an expensive service and it brings piece of mind knowing Pumpkin paid, just as outlined in our policy.
Insurer: Pumpkin
By: Deb
Excellent service filing a claim
I submitted a claim for my cat Addison and it was approved and paid in no time. Excellent customer service. I have 4 pets enrolled and will enroll an additional cat.
Insurer: Spot
By: Angela Purser
Kametria
Kametria was simply outstanding! I had submitted a claim literally 9 times and the company continued to turn it down because it was processed incorrectly. Kametria went above and beyond and figured out why this was happening and assisted me in resubmitting it correctly to get it properly placed into the system. She was patient expedient, knowledgeable, and precise. My claim is now in review correctly based on Kametria's outstanding work ethic! Marcy MBA JD Managing Principal Chairperson FINRA Faculty Published Author.
Insurer: Fetch
By: marcy greer
A Different Kind of Insurance Experience
After my dog's surgery, we didn't have to pay the full amount up front and wait to be refunded. Trupanion got immediately involved when we checked out of the emergency vet, calculated how much they would pay (a very significant amount) and we left the vet having paid a fraction of what we would have paid.
Insurer: Trupanion
By: Chris
Fast claim review
I submitted my claims for 3 dogs who had gotten into a porcupine....my claim was reviewed and take care of instant...i was impressed how fast it was
Insurer: Pumpkin
By: Sue
Quick responses and great medical…
Quick responses and great medical coverage!
Insurer: Trupanion
By: Kelly
Bottom line - gives a fighting chance
Bottom line, Trupanion gave us a chance to fight cancer. Trupanion gave my soul dog Arthur a fighting chance against cancer at 7 years old. When he got sick, I was terrified and heartbroken. But the claim process was simple and completely stress-free. No paperwork, no delays, no fighting on the phone. They paid the vet directly so I could focus 100% on Arthur, not on bills. Arthur has left us, but I’ll always be appreciative that Trupanion gave my Arthur the opportunity to fight back. They gave us more good days, more tail wags, more time together. I'll be forever grateful they gave us a chance to fight back. These guys are ok in my book. Best decision I ever made for my soul dog. Do not hesiate to trust Trupanion.
Insurer: Trupanion Canada
By: Ghislain S
Old dog with lots of issues
My dog has had his fair share of issues. Over past 5 years or so he has had neck surgery, and TPLO surgery on both knees. Now he's is dealing with typical aging issues. Through it all pets best has been great in meeting their commitments. They were also great to deal with for my other dog whom passed away in late 2024. Would highly recommend for peace of mind.
Pets Best - Best Insurance
Pets Best was very economical for us to when another company raised our rate quite a bit at renewal. And when our beagle had a very serious health issue and was hospitalized back and forth for almost 2 weeks but did not survive, Pets Best was seriously the best. The reimbursement process was simple and timely. If I had to choose again, I would choose Pets Best.
Insurer: Pets Best
By: Lisa
Ease of claims
Pets Best has been great for the claims I’ve had with my dog Simba. He has allergies that affect his eyes and when I take him to the veterinarian and then submit my claims. They are easy to submit and I get paid back rather quickly.