Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


June 16, 2026

The call was very informative

The call was very informative. Kevin was very polite, professional and pleasant to speak with. He explained all my options and details about the coverage. I have had my previous pet covered for her entire life of 14 years and always received great service.

Insurer: Nationwide

By: customer

June 16, 2026

Quick and easy reimbursement

Quick and easy reimbursement

Insurer: MetLife

By: customer

June 16, 2026

I have ro say they are expensive and cover nothing

I have ro say they are expensive and horrible. All they do is denie your claims.. I pay 111.00 a month for my dog. He got a bad infection trauma to the mouth so they have to pull teath and do an expensive cleaning I understand they dont cover r Routine dental . This was not routine This was a one time item or my dog was going to die from trauma and infection I am with them for years ..they always look to reject your claim. They pay for nothing. Custome service is horrible All they do is raise your rates My dog had a 700 heart checkup they paid me 70 percent of 200 dollars. The next month they raised his premium 30 dollars a month Mind you I have paid them over 8000 dollars in payments over the years for my dogs . BUYER BEWEARE

Insurer: Healthy Paws

By: George Scarpa

June 16, 2026

We have used Fetch in the past as well…

We have used Fetch in the past as well and it has ALWAYS been a very admirable experience. The claim process has been easy to follow and tracking updates on target. The time frame from beginning to end for our claim(s) was VERY good!…..A+😃

Insurer: Fetch

By: Audrey

June 16, 2026

I emailed my claim and received a…

I emailed my claim and received a confirmation almost immediately and the claim was approved and my funds received in less than 2 days. Excellent service.

Insurer: Trupanion

By: John A

June 16, 2026

Easy claim process!

I had to submit a claim for an emergency room visit and it was a super simple process. Not only was it easy but it was also quick and it saved me a lot of money! I submitted the claim on a Tuesday and the reimbursement was in my account by Friday. Would highly recommend MetLife Pet Insurance!

Insurer: MetLife

By: customer

June 16, 2026

Experience an A+

This was our first experience with pet insurance of any kind. Our Bella required surgery and making the claim was easy. She had complications that were life threatening. She passed away, unfortunately, but her care was extraordinary and we had the peace of mind her needs came first. We would definitely buy ASPCA Health insurance again and highly recommend it of others!

Insurer: ASPCA

By: Bill & Kathi

June 16, 2026

The claim was very easy to handle…

The claim was very easy to handle through my vet. Payment was easy, prompt, and as promised.

Insurer: Trupanion

By: Brenda

June 16, 2026

My deductible is supposed to be reduced…

My deductible is supposed to be reduced every renewal, but this is not reflected in my eob and when I call the reps can never give me correct information about this.

Insurer: MetLife

By: customer

June 16, 2026

Second time I used the insurance. Meh!

The first time I used the insurance I appreciated the payment. This last time not so well. He had to have labs and other tests which will need to repeated. Especially as the monthly fee has increased. I may start looking around for another insurance for my dog.

Insurer: MetLife

By: Mimi

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