Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Avoid Pets Best – Costs Skyrocket, Claims Denied
Avoid Pets Best. What started as a $30/month policy jumped to $150/month in just three years, completely out of nowhere and with no changes to my policy or coverage. There was no clear explanation or justification for the increase. They also refused to reimburse a medically necessary dental surgery, claiming it was only covered if my cat had routine dental cleanings — a requirement that was never clearly disclosed and feels like an excuse to deny claims. Pets Best looks affordable at first, but once you rely on it, the costs skyrocket and coverage shrinks. I would not recommend this company to anyone.
Insurer: Pets Best
By: Yao
Low cost
Low cost, great coverage, easy to apply
Insurer: MetLife
By: Linda Ditmer
Always speedy and accurate claims…
Always speedy and accurate claims processing. Very pleased with the service received so far.
Insurer: Spot
By: SB
It was so easy to get my clefficiencyaim…
It was so easy to get my claim processed.
Insurer: MetLife
By: Cody Yeager
Helpful and easy…
Danielle was so helpful when we applied for the policy we felt like they cared and all my questions were answered. My submissions of my claims were replied to and answered immediately.
Insurer: MetLife
By: Christine
The process was very easy and the…
The process was very easy and the resolution was quick.
Insurer: MetLife
By: customer
It is an easy submission process when…
It is an easy submission process when it becomes necessary. Resolution is fair and quick.
Insurer: MetLife
By: Harry Miller
No hassle when it comes to submitting a…
No hassle when it comes to submitting a claim. Quick to respond and issue refund. This will be my second year with them and I couldn't be happier.
Insurer: MetLife
By: customer
Buyer Beware - Small Print Clauses
Buyer beware. Small print clauses. Wouldn't work with us on a pretty common sense issue regarding orthopedic issues in the first six months. She was limping a little after getting up but went away after a few steps so I took her in for a check. In the app, I picked limp/lameness from the drop down on the claim because there aren’t a lot of choices. They denied my claim for pre-existing orthopedic issues and said I can never use their insurance for any related issues in her life. She was never diagnosed with dysplasia or lameness. I got an $800 estimate for X-rays from the vet but not doing it because nothing will be covered. We tried talking to the insurance company hoping they would see this as an app triggered unfounded misunderstanding. They couldn’t understand what the issue was. This is a mutt puppy mind you and not a hip issue prone breed. Not getting another cent of my money and lucky I don’t try to collect the first couple months of premiums I wasted money on. Your reply about small print and fraud blow right by the point. It was obviously not fraud with a puppy and was never diagnosed anyway, just enough legal BS to keep making money and blame the consumer. I see more bad reviews than good so I am guessing you will fold or change names. I really wish there was a local office to visit.
Insurer: Embrace
By: Mark Prorock
Trupanion makes doing best for your pet…
Trupanion makes doing best for your pet a reality. Their coverage is more full than other insurance plans where you have to read the fine print about what is covered and how often.
Insurer: Trupanion
By: Teri