Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,921 total


Verified March 16, 2026

Review

I've been a "member" since Pet First. I recommend Met Life pet insurance to my friends. I do find the claims process to be a little cumbersome, SOAP notes, etc.

Insurer: MetLife

By: Lewis Wymisner

Verified March 16, 2026

I HIGHly recommend Spot insurance

I HIGHly recommend Spot insurance. Quick and EASY claim submissions and NO hassle reimbursements sent right to my bank.

Insurer: Spot

By: Wendy Norman

Verified March 16, 2026

We have had Healthy Paws for almost 8…

We have had Healthy Paws for almost 8 years. I don’t know what we would’ve done without them. Our lab has bad elbows and has had multiple procedures/surgeries and is on many medications. Healthy Paws always paid in a timely fashion and never argued against any of our claims. They are literally lifesavers!

Insurer: Healthy Paws

By: Dorianne Jackson

Verified March 16, 2026

Quick turnaround on claims payment

Quick turnaround on claims payment. Excellent customer service help from Carol Lee.

Insurer: MetLife

By: Paula Wallack

Verified March 16, 2026

Fast response to claims

Fast response to claims

Insurer: MetLife

By: Mary Toranto

March 16, 2026

They have been slow processing claims…and then some.

They have been slow processing claims and then come up with excuses not to apply towards the deductible. I recommend setting aside whatever their premium is and keeping it in a savings account to use eventually for vet bills. This company is all about taking your money and figuring out how not to honor their commitment.

Insurer: MetLife

By: Tom

Verified March 16, 2026

My pet gets monthly Librela injections…

My pet gets monthly Librela injections for arthritis. It is simple to upload the claim related materials and decisions are made within a couple of days.

Insurer: MetLife

By: customer

Verified March 16, 2026

Claims are done in a quick way

Claims are done in a quick way, and any issues are quickly worked out. Very good insurance.

Insurer: MetLife

By: customer

Verified March 16, 2026

Very sad to see your pet suffering but

Very sad to see your pet suffering but, having pet insurance took stress out of the situation. The claim was very easy to submit and we had immediate response. Highly recommend!

Insurer: MetLife

By: Steve Saba

Verified March 16, 2026

Returning client

I had this insurance in the past for my Skansen's Rocky Balboa, and I was very satisfied with his coverage from puppy hood till he passed. I

Insurer: Nationwide

By: Cristina

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