Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Thank goodness for Pumpkin
Pumpkin has been an absolute lifesaver for us! They reimburse quickly for all visits/medications to treat non-preexisting conditions, without putting up any barriers. One time a claim was rejected due to a mistake on how it was inputted by the vet’s office on the invoice, but when I called and spoke to someone with Pumpkin, they followed up on it and called me back to let me know what I needed to do on my end when resubmitting it. Everyone I’ve spoken to there has been nothing but kind and helpful and it never takes long to reach someone. The yearly rate increase is very minimal to none, which is amazing, considering what I’ve heard about rate increases with other insurance companies. When I count my blessings, Pumpkin is one of them!
Insurer: Pumpkin
By: Olivia
Put the money you would pay petsbest monthly into a savings acct instead
This company takes weeks to process even the most basic claims, has no problem increasing your premium even after denying most claims over the course, and engages in one of the oldest scumbag business practices in the book. If you submit a claim in December, they will wait to process it until January, so the amount you paid in December will be counted towards your annual deductible for the new year instead of them covering it in the year the claim happened when your deductible has already been paid. Generally avoid this company. Take the $100 a month you would give this company, put it in a savings account, and let it collect over the course of your pets life.
The Best!!!
Pets Best has been an awesome decision to have for my little cavalier! They are the best insurance in my book and I have used others! Always nice and helpful if I have to call! Claims always handled quickly!"
It is quick and easy
It is quick and easy, and they pay promptly.
Insurer: MetLife
By: Heidi
I filed the claim and in less than a…
I filed the claim and in less than a week the check was in the mail.
Insurer: MetLife
By: Brian
Fast claims
Claims were done fast and thorough
Insurer: Pumpkin
By: Dorothy
Great pet insurance
Your people, policies, and outstanding service makes your company great. I have been so thankful for this coverage. My furry family is healthy and happy which has been made possible by this insurance.
Insurer: MetLife
By: customer
Easy to submit claim
Easy to submit claim. Great status communications. Quick reimbursement.
Insurer: MetLife
By: E & S
SOPA NOTES AND PRE EXISTING CONDITION.
THE SOAP NOTES FOR EACH ITEM I CLAIM ARE SOOOO FRUSTRATING. THE DR'S DON'T NOTATE EVERYTHING, THEN IT IMPOSSIBLE TO GET THE STAFF TO SEND THEM VIA EMAIL. IF THERE IS AN INVOICE FOR MEDS THEN THERE IS A REASON FOR THEM....PLEASE STOP WITH THE SOAP NOTES. AND PRE EXISTING CONDITION... ON CAT HAS AN ALERGY THAT NEEDS MEDICINE SHE WAS ONLY 1 WHEN I SIGNED HER UP I HAD JUST RECEIVED A DIAGNOSES BEFORE I SIGNED UP FOR INSC SO I CAN NEVER GET REFUNDED FOR THAT EXPENSIVE MEDICINE. DATE OF EXPERIENCE IS THE LAST 3 YEARS I HAVE HAD INSURANCE.
Insurer: MetLife
By: Fergus
Quick and easy claim processing.
Quick and easy claim processing.
Insurer: MetLife
By: Cathy