Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


June 14, 2026

Filing this claim was so easy

Filing this claim was so easy! We have so much going on with our son being sick that it was such a load off our shoulders that our dog was taken care of so quickly and effortlessly.

Insurer: MetLife

By: customer

June 14, 2026

Won't change my monthly payment date

I havent used my account for much, yet. I have been reimbursed for some routine care for my eldest cat and dog, and the claims went through pretty quickly last year. Recently I was disappointed to find that they will not let me change my payment date. They will allow it once in a year, but they will not work with me to permanently change the date to later in the month. I find this hard to belive since most other companies would do so. Do I need to cancle my policy just to change a payment date?

Insurer: Embrace

By: Joli Kenney

June 14, 2026

Still waiting for my claim…over a month…

Still waiting for my claim…over a month so far

Insurer: Embrace

By: Jolene Bruce

June 14, 2026

Filing my claim was easy and payment…

Filing my claim was easy and payment was really prompt. I’m thankful

Insurer: Trupanion

By: Lisa Norton

June 14, 2026

5 stars

5 stars Always very helpful Easy to process claims

Insurer: MetLife

By: L Green

June 14, 2026

Claim approval and payment is very fast!

Claim approval and payment is very fast!

Insurer: Pumpkin

By: Cathy Thomas

June 14, 2026

I cannot say enough about Pets Best…

I cannot say enough about Pets Best insurance. I filed a claim on a Wednesday and 2 days later I received the Explanation of Benefits showing they are paying all but $200 of my dog’s surgery costs. It is well worth the cost when your pet needs surgery. I used the Care Credit card to pay the vet and Pets Best is putting the money back on the card.

Insurer: Pets Best

By: Joanne Duffy

June 13, 2026

It is easy to file a claim

It is easy to file a claim and the wait for the reimbursements was fairly short.

Insurer: Pumpkin

By: customer

June 13, 2026

Everything went smoothly after…

Everything went smoothly after straightening out the initial confusion. Claim payment was received quickly.

Insurer: MetLife

By: no name

June 13, 2026

Easy to set up

Easy to set up, quick to respond, I got repayment for a claim after my first vet visit, in less than a week. This is my first experience with pet insurance, and I couldn’t be happier with my choice.

Insurer: MetLife

By: customer

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