Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I am very happy I chose SPOT insurance…
I am very happy I chose SPOT insurance for my beloved dog. I had my first experience submitting a claim. It was a great experience. As expected, I needed to submit the receipts for the veterinary treatment provided. Once I did not, within a couple of days SPOT deposited the money owed to me in my bank account. Happy customer!
Insurer: Spot
By: Nancy Crosby
My experience signing up was great due…
My experience signing up was great due to the experience we had with Rebecca answering our questions. It's too early to rate my claim experience because i have not needed to file one. Hoping that will go smoothly when I need them.
Insurer: Prudent Pet
By: Pat
Prompt and accurate
Prompt and accurate, never have to think twice about my claims and service is excellent!
Insurer: Trupanion
By: Mel
Spot has been wonderful and timely
Spot has been great, fast and speedy with reimbursements. They have been amazing also with estimates in billing as well.
Insurer: Spot
By: Kj
Avoid, did not process legitimate claim
Avoid, did not process legitimate claim! I purchased a policy for my puppy, and 7 days later he became ill due to eating something he shouldn’t have. By their definition, this is classified as an “injury”. However; they rejected my claim due to the 30 day waiting period for illnesses. They did not even bother to investigate the cause of his case, which they admitted. Our pets are part of our family, and I wouldn’t want to partner with an insurance provider who, either doesn’t do their due diligence, or instinctively tries to find a reason to reject claim. We have insurance for peace of mind and trupanion did not provide that. Perhaps you should rename yourselves to falsepanion.
Insurer: Trupanion
By: Jerome Reyes
Multiple positive experiences
The whole process from signing up to filing claims is simple. Pet's Best does everything in a timely manner and I appreciate their attentiveness to my insurance needs.
Insurer: Pets Best
By: Lisa
Pet insurance will give you the piece of mind that you are doing the best you can for your pet!!!
I have not ever had pet insurance before getting this policy for our cat Bob when we rescued him from a local dump where he had been thrown away at 5 weeks old. As he grew I had a feeling he would need help and so I got this policy. Pumpkin has made it possible for me to save him after being attacked by a Bobcat only 15 feet from our back door. Pumpkin has been quick in evaluating our claims and paying them so we can continue to have Bob be treated of his extensive injuries. I am retired and have always had animals but with retirement comes a fixed income and without this coverage Bob would not have been able to be treated as his bills are going to reach our policy limit very soon. I suggest that anyone who thinks they will never need this has to ask themselves this question: when I have to put financial decisions above my pet's welfare will I think that monthly premium was worth it? Just do it and rest assured this company has your back.
Insurer: Pumpkin
By: Robin Easley
Great Insurance
Great Insurance and it's direct pay/ pre- approval ability is superb.
Insurer: Trupanion
By: N/A
Trupanion has offered me peace of mind…
Trupanion has offered me peace of mind that whatever may or may not (hopefully) come in the future, I will be able to ensure the health and rehabilitation of my girl pup Kaia. Upon her first birthday, a tooth fracture was discovered that needed a crown. I've never had this happen to a pup! Thanks to my coverage with Trupanion, I was able to ensure the best care through an excellent local dentist and I was able to select a crown instead of tooth extraction. Coverage with Trupanion saved her tooth/teeth, and allowed me to be able to get her healthcare needs taken care of knowing that she received the best care possible. Direct payments through Trupanion to her dentist and vet are a game changer. In addition, submitting claims for any out of pocket costs is easy and Trupanion responds with the outcome promptly. I highly recommend insurance through Trupanion. You will be doing you and your furry friend a solid. Peace of mind is priceless.
Insurer: Trupanion
By: Jessica
Hard to know where to start
Hard to know where to start. Kept saying they didn’t get any info and going to close it out. I stayed on the phone two hours and they confirmed we sent it twice. Then closed it out two days later. Then resubmitted and talked to a guy who couldn’t figure out that tax was added (literally said tax) and then said that’s all they needed and was sure it should be processed soon. Then got a notice that they needed me to change the spelling of the dog’s name and closed it out three days later. Even though they’ve taken months. So we went to emergency vet and made sure it was always spelled “Roo” vs “Rue” (which was on a few pages). Tried to resubmit and their systems are down. Absolutely useless.
Insurer: Pets Best
By: Kristen C