Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,154 total


Verified January 10, 2026

Quick professional responses and…

Quick professional responses and approvals of claims. Great company to work with.

Insurer: Trupanion

By: Harry

Verified January 10, 2026

Paid quickly!

Very quick response and the AP is super easy to use! I got my bill paid and couldn't be happier. It's nice to have Spot in case of an emergency.

Insurer: Spot

By: Joshua Good

Verified January 10, 2026

Timely claim settlements

Timely claim settlements

Insurer: MetLife

By: customer

January 10, 2026

Poor excuse for a insurance company.We…

Poor excuse for a insurance company.We the have 2 dogs on this policy. The claims we submitted were denied. Now I want to cancel our policy and there is no link to cancel. Do not insure with this company or you'll be sorry

Insurer: ASPCA

By: Tony Digilio

January 10, 2026

claims

Always had good things to say about Pet's Best until this last claim i made, was not very happy after being with this insurance company for over 8 years.Seems like they will find some way to not paid.

Insurer: Pets Best

By: Ronald Davis

Verified January 10, 2026

The process was quick to figure out and…

The process was quick to figure out and they were even faster in their response. I even made a mistake and they were able to address it without making any delays or comments.

Insurer: Figo

By: Mary

Verified January 10, 2026

Quick review and processing of a claim.

Quick review and processing of a claim.

Insurer: Spot

By: Constance Gonzales

Verified January 10, 2026

Claims were processed in a timely…

Claims were processed in a timely manner and reimbursement deposited quickly.

Insurer: MetLife

By: Valerie Ruff

January 10, 2026

My agent did a great job and explained…

My agent did a great job and explained everything to me-what is covered and how to get reimbursement. She took her time and was very informative

Insurer: Fetch

By: Wendy Fowler

Verified January 10, 2026

Not reimbursed correct amount

The turn around time to process the claim was quick however the amount reimbursed to me was not correct. I contacted Spot to ask about the discrepancy and still have not heard back. Though it wasn't a large amount, if this is the general practice than I may think about covering our pets elsewhere.

Insurer: Spot

By: Katrina K

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