Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,154 total


Verified January 11, 2026

QUICK DECISION AND PAYMENT ON MY CLAIM

QUICK DECISION AND PAYMENT ON MY CLAIM. THANK YOU!

Insurer: MetLife

By: Anne

Verified January 11, 2026

Great Pet Insurance and Wonderful Customer Service

I have been a customer or should I say my cat is. MetLife is the best pet insurance in my opinion. I have always had excellent service, awesome customer service. Fast payments. They cover a number of things, and I can't speak anything negative about them. I am more than pleased with them and I have recommended them to all my friends, including the one who is reading this and looking for great pet insurance and great people.

Insurer: MetLife

By: Jane Weiss

Verified January 11, 2026

i would not recommend this insurance

i would not recommend this insurance, we paid for 13 years, never claimed and when we needed it their exemptions affected treating our dog properly, did you know that while you may fulfill the deductible for the condition, follow up visits needed for your dogs illness will not be covered because they consider them office visits, shameful, the coverage is designed so you don't use it because it's too expensive to actually file claims

Insurer: Trupanion

By: gs

Verified January 11, 2026

MetLife Pet insurance has been awesome!

MetLife Pet insurance has been accommodating to all my fur child's needs, and very efficient in getting 80% of my payments back to me ASAP.

Insurer: MetLife

By: Jessica Hernandez

Verified January 11, 2026

Very easy to process claim

Very easy to process claim. Friendly, quick process

Insurer: MetLife

By: Diana Paruginog

Verified January 11, 2026

Extremely satisfied

The coverage is great, the app is very easy to use submitting claims, and you are prompt in processing claims.

Insurer: MetLife

By: Steven A.

Verified January 11, 2026

Very happy with Met Life Pet Insurance

Very happy with Met Life Pet Insurance. Quick turnaround when submitting a claim.

Insurer: MetLife

By: lelupori

Verified January 11, 2026

Never had any negative feedback in…

Never had any negative feedback in terms of claim submittals, approvals or reimbursements. Always helpful and friendly staff

Insurer: MetLife

By: Glenn

Verified January 11, 2026

Quick

Quick, and no questions asked after we gave all are paper, they were great

Insurer: MetLife

By: customer

Verified January 11, 2026

Very fast and simple claims process

Very fast and simple claims process. Service was as advertised.

Insurer: Fetch

By: Bill Parsons

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