Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


June 15, 2026

I canned recommended MetLife Pet insurance

I cannot recommend MetLife Pet insurance. Poor service, claim review with no attention to detail, non-existent communication in case of issues with claims. Claim department doesn’t answer questions sent by email. Trying to get a hold of a representative gets you only to general customer support who can’t help with claims to resolve an issue. MetLife is good at deducting your premiums but very poor in holding up their end of the bargain when you submit a claim.

Insurer: MetLife

By: TM

June 15, 2026

Timely response and resolution on claims

Timely response and resolution on claims

Insurer: MetLife

By: Sonya F

June 15, 2026

My claims were not approved.

My claims were not approved.

Insurer: MetLife

By: Anju Matreja

June 15, 2026

The claim process is easy and straight…

The claim process is easy and straight forward. Process time was timely. I thank metlife for making the process easy while my cat was fighting for her life.

Insurer: MetLife

By: customer

June 15, 2026

Preventative Health Plan

Very happy with the preventative health plan so far! The claim process was very easy. I wish my health insurance operated this efficiently!

Insurer: MetLife

By: Anonymous

June 15, 2026

easy claim requests with ridiculously…

easy claim requests with ridiculously fast turn around time for review / dispersion of claim into account!

Insurer: MetLife

By: michael kaleel

June 15, 2026

GREATEST INSURANCE EVER! MAN OR BEAST!

GREATEST INSURANCE EVER! MAN OR BEAST! Trupanion is an amazing company with incredible timely service. I was reimbursed within 24 hours of submitting my claim! Their online claim system is 2nd to none and very, very intuitive and easy-to-use.

Insurer: Trupanion

By: CHRIS

June 15, 2026

Easy claims submission and fast…

Easy claims submission and fast processing. Claims paid quickly. Always very responsive.

Insurer: MetLife

By: Sheryl egans

June 15, 2026

Great coverage, great servie

It is straight forward to submit claims. The approval process is fast and reimbursement is quick. The policy packet also provide clear description on what is being covered. I always get helpful information through phone calls.

Insurer: MetLife

By: zhihua Li

June 15, 2026

Fast processing time

The claim was process very quickly and payment was issued without delay.

Insurer: MetLife

By: customer

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