Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,154 total


Verified January 12, 2026

Awesome app

Awesome app with easy claim submission process, fast turnaround time, and great service!

Insurer: MetLife

By: customer

Verified January 12, 2026

Fast and easy to make a claim!

I have had Trupanion for both my dogs since they were puppies but have never needed to make a claim. I just submitted my first claim and was impressed with how easy it was to submit and how quickly I received a reimbursement check. My dogs are so important to me and I am so glad to have Trupanion and know that finances won't prevent me from getting them the care that they need.

Insurer: Trupanion

By: Emily

Verified January 12, 2026

A God send

Took care of a critical cost for my baby yorkie who got deathly ill.

Insurer: Trupanion

By: Kimberly

Verified January 12, 2026

Simple, Clear, Convenient

Considering I was having to wrestle back and forth with my FSA admins at the same time as submitting pet insurance claims, it was hard not to make comparisons. The process was simple, clear, and convenient.

Insurer: MetLife

By: Angella

Verified January 12, 2026

Easy access to site and processing of…

Easy access to site and processing of claims is quick and efficient

Insurer: Fetch

By: Debbie

January 12, 2026

I am very disappointed.

I am very disappointed.. the processing time has taken months and for how much we pay each month, that continues to go up each year, and you pay very little money back. We not only have a big deductible but what's with a Co pay on top of that? So basically you'll only get reimbursed about 25% of the bill..so frustrating!!

Insurer: Pets Best

By: Debz

Verified January 12, 2026

Great app..easy to file a claim and…

Great app..easy to file a claim and track it’s progress..and great information on pet care in general..

Insurer: MetLife

By: Patrick Podobnik

January 12, 2026

Slow to no repayments game

They sit on claims until after the first of the year so they do not have to pay claims and count them to the next year's deductible. Still dont have our vet listed after about three years of using them...but they sure are good at getting their payments on time from us!!!

Insurer: Pets Best

By: Mike

Useful
Verified January 12, 2026

Be thorough!

It's fairly easy to navigate, but there are hidden "riders" within the wellness rider that can only be accessed if someone chooses to customize their plan. The details of the coverage are somewhat vague and I had to do a lot of digging to figure out whether or not spaying and neutering was covered. In fact, I had to resort to Google Gemini to help me find out. And there are several unnecessary add-ons that I wouldnt of known about had I not taken the time to review my policy carefully (located within the Wellness plan). I am thankful that my employer offers pet insurance through your company though.

Insurer: Nationwide

By: Chantelle Heether

Verified January 12, 2026

Simple

Simple. Not too expensive. Good coverage. It's what insurance should be. No complaints.

Insurer: MetLife

By: Husky Dad

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