Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified May 03, 2026

Easy filing and quick reimbursement.

Easy filing and quick reimbursement.

Insurer: ASPCA

By: Krista

Verified May 03, 2026

Placing claims

Placing claims and turn around time is great. I've never had an issue with anything. I did need to call on one occasion and the representative was friendly and helpful.

Insurer: MetLife

By: Barbara B

Verified May 03, 2026

Reasonable prices and fast claim…

Reasonable prices and fast claim processing.

Insurer: Pumpkin

By: Sherrie

Verified May 03, 2026

Claim was promptly processed and paid

Claim was promptly processed and paid. Great customer service! I am glad that I have this insurance after many years of a healthy kitty at this difficult time.

Insurer: Spot

By: JustAnswer Customer

Verified May 03, 2026

Very pleased with this company

First, I think Spot has better coverage than a lot of the other Insurance products on the market. Second, and more importantly, they processed my case very quickly and issued the reimbursement directly to my bank. Lastly, they are reasonably priced for better coverage. As long as prices stay the same I have no reason to look around for alternatives.

Insurer: Spot

By: Gerard

Verified May 03, 2026

Good experience

The claim was easy to file and I got reimbursed quick.

Insurer: MetLife

By: Anca

Verified May 03, 2026

I recently received my refund

I recently received my refund, and I am pleased to see that they uphold their policy as promised. It’s reassuring to know that the services and coverage we pay for are reliable. We truly appreciate their commitment to customer satisfaction.

Insurer: MetLife

By: customer

Verified May 03, 2026

Easy to submit claim and quick turn…

Easy to submit claim and quick turn around.

Insurer: MetLife

By: Noami Morey

Verified May 03, 2026

Stay away from it

I will highly recommend everyone to stay away from you and stick to more well-known companies like Fetch. You are not reliable and reasonable when comes to reimburse a little bit big claim

Insurer: Spot Canada

By: Saei

Verified May 03, 2026

Picking a payment method.

I am kind of frustrated with the link that comes via email to choose your way to receive payment from a claim. It needs you to enter your phone number in these less than necessary sized boxes and when you get so far to completing what is missing it does nothing. Tried several times, got locked out for 30 minutes. Two claims this happened on and instead of fighting with it, I will just wait for a snail mail check.

Insurer: MetLife

By: DWisco

Compare top pet insurance providers plans.