Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,154 total
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Awesome app
Awesome app with easy claim submission process, fast turnaround time, and great service!
Insurer: MetLife
By: customer
Fast and easy to make a claim!
I have had Trupanion for both my dogs since they were puppies but have never needed to make a claim. I just submitted my first claim and was impressed with how easy it was to submit and how quickly I received a reimbursement check. My dogs are so important to me and I am so glad to have Trupanion and know that finances won't prevent me from getting them the care that they need.
Insurer: Trupanion
By: Emily
A God send
Took care of a critical cost for my baby yorkie who got deathly ill.
Insurer: Trupanion
By: Kimberly
Simple, Clear, Convenient
Considering I was having to wrestle back and forth with my FSA admins at the same time as submitting pet insurance claims, it was hard not to make comparisons. The process was simple, clear, and convenient.
Insurer: MetLife
By: Angella
Easy access to site and processing of…
Easy access to site and processing of claims is quick and efficient
Insurer: Fetch
By: Debbie
I am very disappointed.
I am very disappointed.. the processing time has taken months and for how much we pay each month, that continues to go up each year, and you pay very little money back. We not only have a big deductible but what's with a Co pay on top of that? So basically you'll only get reimbursed about 25% of the bill..so frustrating!!
Insurer: Pets Best
By: Debz
Great app..easy to file a claim and…
Great app..easy to file a claim and track it’s progress..and great information on pet care in general..
Insurer: MetLife
By: Patrick Podobnik
Slow to no repayments game
They sit on claims until after the first of the year so they do not have to pay claims and count them to the next year's deductible. Still dont have our vet listed after about three years of using them...but they sure are good at getting their payments on time from us!!!
Insurer: Pets Best
By: Mike
Be thorough!
It's fairly easy to navigate, but there are hidden "riders" within the wellness rider that can only be accessed if someone chooses to customize their plan. The details of the coverage are somewhat vague and I had to do a lot of digging to figure out whether or not spaying and neutering was covered. In fact, I had to resort to Google Gemini to help me find out. And there are several unnecessary add-ons that I wouldnt of known about had I not taken the time to review my policy carefully (located within the Wellness plan). I am thankful that my employer offers pet insurance through your company though.
Insurer: Nationwide
By: Chantelle Heether
Simple
Simple. Not too expensive. Good coverage. It's what insurance should be. No complaints.
Insurer: MetLife
By: Husky Dad