Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,154 total
Other Categories
Coverage - Read what it covers!
I thought when I purchased this policy that it would cover more than what it does. My bad.
Insurer: Nationwide
By: Diane Gonzalez
Trupanion’s unwavering support has been a Godsend!
I have two French Bulldogs covered with Trupanion, Hazel Mae and Harvey. Hazel Mae had two mast cell tumors removed and had to go through chemo for a year. She has since had some very scary liver issues that so far have been treatable. All of these claims have been processed by simply submitting them through the app. No denials, no surprises and no fighting to get them covered. Without Trupanion’s support, it would have been a huge financial burden to getting Hazel Mae the care she needed. With Trupanion’s support, we were able to get an early diagnosis on her cancer and get her the treatment she needed to be cancer free for 6 months now! My husband and I will do everything we can for our babies, even if it means spending every last dime to keep them healthy. Thankfully, Trupanion’s support makes this a much more financially feasible goal.
Insurer: Trupanion
By: Pamela
Excellent service every step of the claims process
They make the claims process about as simple as it can be and resolve claims quickly and very satisfactorily. Also, unlike previous pet insurance companies I've used, they don't cancel the policy or raise the rates to outrageous levels after paying out significant claims.
Insurer: Fetch
By: Nora Allen
Great response to every claim
Great response to every claim. Claim processing is very quick. Best part, live customer service.
Insurer: MetLife
By: Karla
Claim experience
I placed a claim in December which was processed quickly. I needed to contact you regarding release of medical records and your associate handled everything pleasantly and thoroughly. Thank you for a great experience.
Insurer: Spot
By: Pamela Langell
I will not recommend MetLife pet insurance
I liked the responsiveness to claims and the help of the folks i talked to. I did NOT appreciate you charging me premiums for my healthier dog that is still living that would completely cover the max you might possibly pay out. My other dog used the max benefits last year and he had to be put to sleep. I paid WAY more out of pocket that metlife understandably wouldn’t cover. But there’s no way it makes sense to effectively drop my other dog because of that. You are constructively dropping my dog when you charge premiums equal to the max payout. I will NOT recommend you.
Insurer: MetLife
By: Andree
I love this company
I love this company! Couldn’t be easier to submit claims and get money back. Been with them a few years now. Very happy. Thanks!
Insurer: MetLife
By: Leslie
At checkout I mentioned we have…
At checkout I mentioned we have Trupanion, and within 5 minutes the claim was paid. So simple, I didn't have to do anything.
Insurer: Trupanion
By: Cathy Young
Easy steps with the process
Easy steps with the process
Insurer: MetLife
By: Sridhar Maharna
Easy process to submit claims.
Easy process to submit claims.
Insurer: MetLife
By: customer