Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Prompt claim processing
Very fast claim processing and documents are clear as to what is covered. I am very pleased.
Insurer: Pumpkin
By: Andrea L.
MetLife Pet Insurance is worth it!
It's easy to file a claim, they have timely reimbursements, helpful staff when I called, and a comparable monthly price that make MetLife pet insurance worth it!
Insurer: MetLife
By: Amanda G
Just filed my first claim and…
Just filed my first claim and everything was so smooth and fast!
Insurer: MetLife
By: Donna Lane
There was very quick respond to the…
There was very quick respond to the submitted climes. And communication with the customers is good.
Insurer: MetLife
By: Natalja Gudzinskiene
Quick turnaround with the claims…
Quick turnaround with the claims process.
Insurer: Trupanion
By: Sarah Haley
Ease of Use
It is very easy to upload the paperwork and the turn around time is very reasonable to me.
Insurer: MetLife
By: customer
Great price and coverage
Happy to add our dog using this insurance. Fast and easy with great deal prices and coverage.
Insurer: MetLife
By: Jeremy Encomienda
It was very easy to submit my claim…
It was very easy to submit my claim online. It was paid much faster than I expected too!
Insurer: MetLife
By: Marie K
we purchased trupanion the day we…
we purchased trupanion the day we rescued our pup as we knew of vets costs with our granddogs. initally the few conditions that arose were reimbursed without a problem. then over a year ago our dog exhibited lameness while on an extended vacation. we went to a specialist in area. that bill we were told was put to deductible for new condition. upon returning home we followed up with our vet for exam and the labs that the initial specialist recommended. this is where the issues started. despite it being the same lameness,the person i spoke to stated it was a new condition(which is was not) had to appeal several times for payment. despite out vet contacting trupanion. finally payment made on labs. followed up with a rehab vet here and again was told new condition(which is was not). this vet also contacted trupanion and i had to appeal this. asked to talk to a supervisor,which i was told was not possible as i was not a vet. appealed again and clarified that our dog would get monthly treatment(i paid for the extra clause for this from day). finally after appealing and trying to talk to people on phone we have consistent payment for the lameness. would have changed insurance when this all started, but they all have a waiting period and or clause on pre-existing. didn't want to take a chance as pup is going on 8yrs old now
Insurer: Trupanion
By: Wendy