Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,154 total
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Filing claims is quick and easy
Filing claims is quick and easy. Processing time is also quick.
Insurer: Healthy Paws
By: Barry Goldstein
Incompetent & Terrible Company
What a completely incompetent & terrible company. I will be filing a complaint with the insurance commissioner in my state. Their website is non-functional for submitting claims - keep getting error messages when trying to update a claim. Request for updating a claim is unclear and I believe fraudulent for not processing the claim in the first place Chat has been disabled because of high volume - gee wonder why that is!? Save your time and go with Healthy Paws - they are total professionals unlike these clowns
Insurer: Pets Best
By: Stacey Arbetter
Best Pet Insurance for your money
Excellent coverage. Easy claim filings. Quick claim payments.
Insurer: Nationwide
By: Mary
Great company
Company has been really easy to work with. Claims are filed quickly.
Insurer: ASPCA
By: TONYA ANDERSON
I had a very sick dog and had many…
I had a very sick dog and had many claims.The claims were easy to file and the communication with MetLife was wonderful.
Insurer: MetLife
By: customerBonnie
My experience
Customer service is good, filing claims are easy, they are slow with processing and taken 20 days or so for reimbursement
Insurer: Pets Best
By: Kimberly
Worst insurance ever
Purchased a policy on 11/30/2025, submitted two claims on 12/17/2025, and received a denial stating, "Medical and illness coverage is available 14 days after the Policy Effective Date." The symptoms of the condition being claimed began before the policy's effective date and are not covered." That is untrue since the visit was 17 days after the policy's starting date! Beware! Absolute scam!!
Insurer: Pets Best
By: Llo
Convenient online system.
Fast processing and easy claims procedure!
Insurer: Trupanion
By: Kay
They made the process simple and easy
They made the process simple and easy. I was with nationwide pet insurance sometime ago, and I had it for years. Then found out they basically were going out of business so I had to switch. I was so happy to find out that they're back up and running again.
Insurer: Nationwide
By: customer
Incompetent & Terrible Company
What a completely incompetent & terrible company. I will be filing a complaint with the insurance commissioner in my state. Their website is non-functional for submitting claims - keep getting error messages when trying to update a claim. Request for updating a claim is unclear and I believe fraudulent for not processing the claim in the first place Chat has been disabled because of high volume - gee wonder why that is!? Save your time and go with Healthy Paws - they are total professionals unlike these clowns
Insurer: Pets Best
By: Stacey