Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified May 05, 2026

Easy to submit billing claim…

Easy to submit billing claim information and on time reimbursement from Met Life.

Insurer: MetLife

By: customer

Verified May 05, 2026

We were very pleased at how quick the…

We were very pleased at how quick the claim was processed. Thank you.

Insurer: Fetch

By: Kisan

May 05, 2026

Very pleased!!

Although I was quite skeptical of pet insurance I am absolutely amazed of how pleased that I am with Pets Best Health Insurance. We adopted our kitty from a shelter and had no idea of her history. She has dealt with some significant medical issues that were pre-existing and we thought that she was healthy. About a year later she developed a condition that left her unable to use her back legs. We immediately took her to a veterinarian where she received outstanding treatment. She is now healthy again and Pets Best processed the claim within twenty-four hours. Thank You!!

Insurer: Pets Best

By: Larry Walker

May 05, 2026

Pet's Best Comes Through Again

Once again Pet's Best has my (and my dog's) back. I recently had a particularly complicated claim, and Pet's Best needed to reach out to my Vets for additional backup documentation. They communicated with me throughout the process, kept me up to date on status. Not all expenses were covered but Pet's Best clearly explained the benefits in accordance with my policy. My Vet mentioned that having the procedure has helped his life prospects and quality of life, and having this insurance helped make the decision easier. I tell all first time pet owners how having pet insurance has helped us and our dog, and that Pet's Best has been very good to work with. My wife was skeptical about buying pet insurance, but has since seen the benefits. Having the insurance has truly helped make some of the tough decisions around our dog's healthcare a little easier to make. Thanks again, Pet's Best!

Insurer: Pets Best

Veterinarian: VCA El Mirage Animal Hospital

By: Vincent

Useful
May 05, 2026

Stay away from pets best

Stay away from pets best. Find a different pet insurance company. They are crooks and will rip you off. I had insurance with that company. I am sorry I did. I canceled the policy on my 3 pets because I couldn't get ahold of customer service without being on hold forever. They took money off the card I had on file when I didn't owe them a dime. I'm glad I canceled. If I needed to use the insurance I'm positive I would have problems submitting a claim and getting paid like so many other people left reviews about.

Insurer: Pets Best

By: Monica Potter

May 05, 2026

Great Pet Insurance!

It is very easy to submit a claim and if you have any questions there is always someone on the phone who can help you. I can not say enough good things about Pets Best. I am so glad we got this insurance for our dogs.

Insurer: Pets Best

By: Joe S

Verified May 05, 2026

Trupanion was there for us when Buddy…

Trupanion was there for us when Buddy needed treatment, making it possible to get everything he needed to get back to being the playful pup he is. Trupanion gives us peace of mind concerning buddys treatments affordability.

Insurer: Trupanion

By: Raymond

Verified May 05, 2026

Very easy to submit a claim

Very easy to submit a claim. They processs claims very quick . Received my reimbursement less than 2 weeks after my pet’s surgery.

Insurer: Healthy Paws

By: Lori Coughlin

Verified May 05, 2026

Easy file claims

Easy to file claims, just upload your receipts

Insurer: MetLife

By: customer

Verified May 05, 2026

It says that you accept predisposed…

It says that you accept predisposed conditions. I sent in a copy of the estimate that we got for my dog from the vet. My dog has an ear infection and needs her teeth cleaned but they need to put her under anesthesia to do it. But, you denied the claim. I even picked the better plan and it still got denied.

Insurer: Pumpkin

By: Tanya

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