Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,641 total
Other Categories
Excellent paid my bill and my…
Excellent paid my bill and my reimbursement was quick. Highly recommended to purchase the insurance
Insurer: Fetch
By: Ron Boucher
Excellent insurance plan and customer service
We have had Healthy Paws insurance for both of our dogs for over 15 years. The customer service is excellent and the reimbursement process is easy and efficient. We strongly recommend this insurance to pet owners.
Insurer: Healthy Paws
By: Rosana Hirsch
Pets Best Looks for Excuses NOT to Pay Claims
Several charges for my pet's annual visit were denied due to fact that the visit was 3 days earlier than 1 year from last visit. I was told that my renewal date for the contract was 6/14/26 and her visit was on 6/11/26. (I was going to be out of town for 2 weeks and didn't want her heartworm prevention shot from expiring). They also refuse to pay a covered charge "Fecal Test" since the vet bills this as a "prepaid charge" (when they provide container to be returned with fecal sample for testing). Strangely, they covered the annual visit charge. I requested to be transferred to another senior representative and was told by the representative Norma that there was no supervisor above her to discuss this issue with. Pet's Best appears to be looking for ways not to make payments so I have cancelled my policy and will seek other insurance for my pet.
Insurer: Pets Best
By: Anne Lombardi
These guys are great!
These guys are great! They are very reliable and process claims quickly. Would strongly recommend them if you have a cat or dog.
Insurer: ASPCA
By: James Scotti
Very grateful
Took maybe 2.5 weeks, but thats okay, we got back everything we could. Fetch was helpful when I needed to update some account information, and when we had to submit claims for an emergency vet visit and bladder stones removal surgery with multi day hospital stay, we got back our full policy's allowance with no hang-ups. We are very grateful.
Insurer: Fetch
By: Sheriana
The reason I gave a 4 rating is it took…
The reason I gave a 4 rating is it took a long time to prosses the first claim, Ather wise you have been good on getting prosses.
Insurer: Fetch
By: ROBERT Verol PHILLIPS
Simple Claims Process
The process of submitting a claim was simple and straight forward. Payment to my checking account was very quick! Great service.
Insurer: MetLife
By: Auggioe
Ease of use
Ease of use, acceptance at all our vets. Claims processing is seamless and simple.
Insurer: Trupanion
By: Kimberly