Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,154 total


Verified January 14, 2026

Professional and timely

These folks are very professional and timely in reviewing and processing the claims.

Insurer: Spot

By: Balaji Palani

Verified January 14, 2026

Quickly and easy access with actually…

Quickly and easy access with actually reimbursements that happen within a reasonable time

Insurer: Spot

By: Andrew L

January 14, 2026

I don’t want to sound like a sponsor or…

I don’t want to sound like a sponsor or something, but Embrace is so amazing. I just had a vet visit 2 hours ago, submitted my claim 1 hour ago, and just got a notice that it was approved and my refund is going to hit in the next couple of days. They’re always so quick and it’s been such a relief to have. When one of my dogs needed dental care, they covered the 80% that they said they would. If I had to cover that myself it would’ve been $4,000 out of pocket. Thank you for being so amazing!!!

Insurer: Embrace

By: Valerieford

Verified January 14, 2026

Quick action on a claim

Quick action on a claim. Claim was submitted and within 1 day it was reviewed and a check was issued.

Insurer: Embrace

By: RB

Verified January 14, 2026

MetLife Pet Insurance customer service…

MetLife Pet Insurance customer service & policy is great. I have referred MetLife Pet Insurance to others. Thank you!

Insurer: MetLife

By: customer

January 14, 2026

Best insurance ever!

So very happy I got Pets Best insurance. I also thank my Vetinary office staff for filing the claims so fast after visit. My claims are processed, I’m notified that the claim is being worked on and within days the money is back in my bank account. It is the best insurance for your pets.

Insurer: Pets Best

Veterinarian: South Buffalo springs animal hospital

By: Lorraine

Useful
January 14, 2026

Horrible customer service and expensive

I have one dog on AKC. Insurance and the other dog. I decided to try pets best. They are horrible. They hardly ever pick up on the phone and it's usually a 20 minute wait to talk to a human. They do not respond to emails. The charge for my dog per month was $190, because she was an adult, most of the issues she had that I tried to submit, they claimed or pre-existing which some were not Then my dog died, and I tried to cancel the account. I could not get ahold of anybody by phone and I sent several emails which were ignored. (They also take 3 weeks to return a reimbursement for a pet bill, while AKC somebody picks up on the phone immediately and I usually get reimbursement in 3 days to a week). I wouldn't do business with this company, but i am staying with AKC Insurance for my next dog.

Insurer: Pets Best

By: V Howell

Verified January 14, 2026

Easy claims process…

Easy claims process and quick reimbursement.

Insurer: Trupanion

By: John

Verified January 14, 2026

Easy process

Easy process. Didn't have to do anything other than provide the policy number to the vet. Everything was taken care of from there.

Insurer: Trupanion

By: Christine

Verified January 14, 2026

Healthy paws is the best

Healthy paws is the best, been with them over two dogs for 11 years. If you have a dog you need Healthy Paws. They are quick and easy to deal with, and are fairly priced for what they provide. Highly recommend them

Insurer: Healthy Paws

By: Timothy Martin

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