Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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The coverage isn't worth the cost
The coverage isn't worth the cost. This is my second year with this insurance and it's only gotten worse. I will go back to Nationwide, which was a much better option.
Insurer: ASPCA
By: Joel Kress
Better than no insurance, but lots of exclusions
I do appreciate the insurance overall, but the fact that it does not include the exam fee (which is a large part of the expense of taking a pet to an emergency vet or for a sick visit) is frustrating and a bit misleading when I originally purchased. It would not make sense for any sort of human insurance to exclude the charges of being examined by the doctor, so this exclusion in the fine print should be more clear at the time of purchase.
Insurer: Trupanion
By: Megan
Definitely recommend
Fetch insurance was very quick with the turn around on my claims, and very reasonable on our plans for our babies. Would recommend Fetch insurance to others who are looking to get coverage for there fur babies.
Insurer: Fetch
By: aalex72
They helped save my pet
The submission and payment process was easy to navigate. They did email me instead of the clinic for records and I had to call to actually get my claim processed but it was great to know pumpkin had my back when making financial decisions for my pets care
Insurer: Pumpkin
By: Courtney
Quick and easy process for a first time…
Quick and easy process for a first time using the site for Pet insurance
Insurer: MetLife
By: Clarence Alfred
You can count on Pets Best!
Their process is smooth, simple and prompt. When our Polly suffered a catastrophic, terminal illness that cost us a small fortune, they were there for us quickly! I will never forget that.
Speedy Claims Process
"My claim was filed on 4/28/26 which was the same day my cat was seen for his appointment. By that evening, we received an explanation of benefits stating that the claim was set to pay the allowed amount. One week later, the funds appeared in my bank account. Truly seamless. Very satisfied! "
Prompt reply to request for emergency care
Prompt reply to request for reimbursements for emergency care for my dog.
Insurer: Pumpkin
By: Winston
Look No Further
I am a walking advertisement for Figo and cannot say enough good things about them. I got pet insurance for our puppy and that first year, it didn’t actually save us any money (we came out about even but I appreciated the peace of mind). I considered ending our coverage and am so glad I didn’t! Our dog started having seizures and needed hundreds of dollars worth of labs, ultrasounds, vet visits, medications, etc. I continue to pay our monthly cost of about $35 and we get his monthly medication ($18/month) 100% reimbursed. Between this and all of the other labs and work we’ve done, I am so appreciative that I stayed with Figo! Every other pet insurance company I looked into had a per incident deductible which in my mind defeats the purpose of insurance. Look no further and go with Figo!
Insurer: Figo
By: Lexie Kattelman
My claim was processed in a timely…
My claim was processed in a timely manner with no issues.
Insurer: Fetch
By: Rachel