Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Be mindful of the rehab rider
I love Trupanion! However the rehabilitation rider wasn’t clearly communicated to me other than in one email and there is no way to add it after 30 days. I find that practice to be predatory and unfair. There should be a way to add it at a higher premium or a way to appeal and pay back premiums to add the coverage. Everything else has been great so far.
Insurer: Trupanion
By: Juli
Super fast claim processing- wonderful
Super fast claim processing- wonderful
Insurer: Fetch
By: Adam Cady
SERVICE IS GOING DOWNHILL
I have been with HP for 14 years. Service has always been spectacular and claims were handled efficiently. As of late, customer service has gone downhill and is declining each day. It takes an average of 3+ weeks for them to respond to a claim. When you call customer service, all you get is, "we're not allowed to discuss anything with you we have to have someone get back to you" and a supervisor never calls. My friends have TRUEPANION for years and have never had an issue. Save yourself the aggravation and stay away.
Insurer: Healthy Paws
By: Jagg
Great staff to get you through claim…
Great staff to get you through claim process and understanding concerns
Insurer: Trupanion
By: Linda VanMarter
So glad that I chose Trupanion as our…
So glad that I chose Trupanion as our insurance. Easy to use and the have great customer service. After filing a claim, you receive payment quickly. Thank you for your service.
Insurer: Trupanion
By: Trisha Griebel
Healthy paws has been remarkable
Healthy paws has been remarkable. Customer service is kind. If I submit a claim, it’s processed so quickly and efficiently. I have nothing but praise for this company. Thanks for helping me get my dog the best care!
Insurer: Healthy Paws
By: Ariana
Easy claim process for Cancer Treatment
My pup is being treated for melanoma cancer currently and we go every two weeks for his infusion. The claim process has been so fast and efficient that the process is complete and paid out before the next treatment comes up. It's been such a huge stress relief to not have to come up with extra thousands of dollars to ensure that he has the best quality of life with the time we have left.
It was easy to file a claim
Easy to file a claim and get payment quickly.
Insurer: Healthy Paws
By: Anthony Viscione
Horrible Company
DO NOT WASTE YOUR TIME. As someone who works in customer service, I am not some angry Karen complaining for the sake of it. I rarely complain. But this has single handedly been the worst company I have ever dealt with. Over the span of 3 different phone calls regarding coverage for my dogs surgery, I was told 3 different things. The worst customer service I have ever experienced. They look for reasons not to cover you. They DO NOT listen to requests or care to answer questions accurately. They have made my life that much more difficult that I am here warning you to NOT go with them and find a different insurance provider. Thanks for nothing, Fetch.
Insurer: Fetch Canada
By: Shadi
rip off after you join and renew
if you are looking for pet insurance, I would suggest shopping around elsewhere!! this company starts you off ok but then jumping up your payments left and right for no cause!! I hardly ever make a claim!! but for the past 3 years they have jacked up my rates every year more than 50.00 per month!! Now to the point I am forced to just make as many claims as I can to make it worth having them for coverage!! When I asked them about them keep raising my rates so much and often!! I get the some ole same ole!! oh it is due to cost and amount of claims!! that is BS!! when some like me don't even hardly make claims!! So No in my opinion you can find a better and cheaper company for your baby's coverage! I have checked for the same coverage I can get it much cheaper than what they are charging me now!! but I can't switch and that is how this company gets you because they know you will not be able to change if you have any pre-existing issues even like arthritis!!
Insurer: Pets Best
By: DAF