Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Best customer service
Best customer service. Pay my claims very fast. Has been a life saver with life long medical conditions
Insurer: Trupanion
By: STACEY
Submitting a claim was easy.
Submitting a claim was easy.
Insurer: Pumpkin
By: Charlie P
Good service but very pricey.
The service is good, with claims being processed quickly and efficiently. However, in the past 5 years our premiums have more than doubled, from $41-$97/yr. This despite the fact that there is a $250 deductible and routine pet exams and procedures are not covered. So we are paying about $1200/yr. and typically never qualify for any reimbursement for regular vet visits, tests, vaccines, etc. I know this could change as our pet gets older or there is an accident, sickness, etc., but by that time our premiums may have doubled again! So it seems of questionable value at this point.
Insurer: Healthy Paws
By: bill mahan
Easy to submit documents for…
Easy to submit documents for reimbursement. Refund was very timely.
Insurer: Fetch
By: Richard Engebretsen
Claims were easy to submit
Claims were easy to submit, constant communication was made through the process.
Insurer: Healthy Paws
By: Jackie Thompson
Peace of mind
Pets Best Insurance gives me peace of mind for my pet’s healthcare. I know that I can provide whatever my veterinarian recommends, and my claim will be handled accurately and promptly.
Pets Best lifesaver
"It has been a hard spring for our family. First we found out our older Akita mix had bone cancer which lead to a rear leg amputation. The vet felt we could get another year or so of life from her with amputation since her other back leg was solid and the cancer had not spread. A week after the amputation devastation happened, she developed GDV (bloat) and could not be saved. At the same time our shepherd mix got into a tangle which we thought was a cat (but vet thinks dog) and developed a serious leg infection. These two things were happening simultaneously and the vet bills grew. We are still fighting the infection 5 weeks later. Pets Best was quick to respond to our claim. We are thankful to have had Pets Best as our pet insurance for the past 5 years. "
Super fast processing of my claim was…
Super fast processing of my claim was greatly appreciated
Insurer: MetLife
By: Jeff
Pitiful coverage
When they were Go Pet Plan, this was an awesome, reliable, consistent insurance company. After they were bought out and became Fetch, it has been a terrible experience. The coverage and customer service are terrible, the deductibles go up and copay goes down every year, and barely anything is covered anymore. I recently had an emergency, life and death, nearly $1000 vet bill for my cat. Guess how much I got back from Fetch? Less than $30 total. If you really want per insurance go to Costco or Trupanion
Insurer: Fetch Canada
By: A T
Easy to use. Great price
Easy to use great price and coverage
Insurer: Prudent Pet
By: rsuskiyahoo.com