Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Easy and Fast Claims Processing
Very easy to file claims. Reimbursement is quick. Receive notifications throughout the claims process of status.
Happy
I put a small claim in and was happy with the communication and ease of filing, it did take longer then I thought to get it back. Overall happy with Met
Best insurance experience ever
I love this company and enjoy how easy it is to file a claim. My dog gets the upmost highest level of care she deserves while I don't stress about the finical strain. You guys have saved her quality of life more than once. I'm forever grateful
The best decision I could have made for my dog
My rescue bulldog mix, Winston, has had a myriad of health problems, including needing surgery for elbow dysplasia and now 2 torn ACLs. Luckily, I got pets best insurance for him when he was a puppy, so I can make sure he gets all his needed vet care without worrying about the cost. I tell literally everyone I know, get pet through pets best asap!! I have saved thousands of dollars over the 4 years Winston has been insured, and it's such a relief knowing I can get all the medical care he needs, specifically his surgeries.
Pets Best is the actual best
I have had pets best insurance for years for all three of my Boston terriers. The claims process is easy to understand, my claims are processed efficiently, and the cost of the premium is very reasonable. I have had surgeries, behavioural health, and illnesses all covered. Everything from BOAS surgery to a corneal ulcer to a benign histiocytoma to behavioral health. I am consistently impressed with the high-quality of service provided by this company. I could not recommend it more highly.
Peace of Mind
"Pets Best has allowed me to get the best care for my dogs without having to worry about whether I can afford it. One of my dogs tore his ACL and all associated care was covered (minus the deductible and copay.) 10 months later, he tore the other one, and again, all covered. My other dog had a mystery ailment and x-rays, bloodwork and meds were covered. I was able to just concentrate on getting my dog the treatment she needed and that has brought me such peace of mind. I have been very happy with the service from Pets Best! "
Terrible Insurance
Began my dogs insurance 3 months prior to the incident happening. Was told because she had seasonal allergies 4 years ago they would not approve her claim for antibiotics on her hotspot.. it took almost 2 months to get a response regarding this claim…highly recommend saving yourself stress and time and not going with Pets Best.
PROMPT RESPONSE AND PAYMENT
Pets Best promptly responded to our claim. The turnaround time from initiation of claim to payment was prompt and efficient. Pets Best communicated well throughout the process I have already recommended Pets Best to other pet owners!!
Very Satisified
"The claims process is easy to progress through on-line. Instructions are easily understood, claims are handled in a quick fashion, Explanation of Benefits are easy to follow and payment to my bank account is made rapidly. Very satisfied with the overall process."
Knee surgery reimbursement
We were pleasantly surprised at the timeliness and amount HP reimbursed us for our dog's knee surgery. We have a long road of recovery/rehabilitation and hope HP will keep helping ease that financial burden.