Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Very Happy with Trupanion
Trupanion has been one of the smartest financial decisions I have ever made. My cat, Deedee, is 4 years old, and I've been with Trupanion since I got her at a few months old. When Deedee was about a year and a half, she fainted unexpectedly. She continued to have these fainting spells, most often precipitated by vomiting. Since we didn't know why she was vomiting or passing out, you can imagine all the tests Deedee went through: Cardiology (EKG, echocardiogram), internal medicine (endoscopy, biopsy, ultrasound), and more! 3 years later, and we are still trying to figure this out, but I am able to give her the very best care that she deserves, knowing that Trupanion has my back covering 90% minus examination costs. Best financial decision ever.
Insurer: Trupanion
By: Rachel
Thank you!
No questions asked, quick service and no surprises. It was the one thing we didnât have to worry about through our dogâs injury.
Insurer: Trupanion Canada
By: Josiane
I am disappointed recently for what isn't covered
I am disappointed recently for what isn't covered
Insurer: Trupanion
By: Marilynn
As our senior dog has a couple of ongoing issues dealing with Trupanion is fast and easy!
As our senior dog has a couple of ongoing issues dealing with Trupanion is fast and easy! I receive the funds the day after my claim is filed, how cool is that? Very cool! User friendly system sure helps.
Insurer: Trupanion
By: Annette
Great service
I must say that I am really impressed on how fast you respond to a claim and pay my veterinarian .
Insurer: Trupanion
By: Christine
Makes it pleasant and simple !
Makes it pleasant and simple ! Responds quickly once claim is submitted
Insurer: Trupanion
By: Paula
Very impressive!
Very impressed with the communication and length of time it took to respond to our claim.
Insurer: Trupanion
By: Boyce
Quick and Easy
Claim was easy to submit and I got text messages letting me know it was being worked on and how long to expect it to take and the claim was covered as expected
Insurer: Trupanion
By: Dawn
This insurance company is a total scam
I've been using this insurance company for 7 years on two different pets. My dog came down with a very rare and fatal disease. She was in the hospital for a month and racked up a bill more than $40,000. I felt confident because I had insurance and I would be protected at least 50%. But this company does not spend more than $5,000 annually. It's a total waste. For the amount you pay you do not get much of a value unless your dog or cat has recurring extremely minor issues which is statistically extremely rare. When I was trying to file claims they kept telling me the claims were illegible and then I would get an agent on the phone after hours and hours of trying who would say that the reports I sent were extremely legible. I would download the PDF directly from the website and upload it to their portal and they would claim it was smudged even though it was never printed or had any opportunity to get smudged. Over and all, this is an absolutely terrible company and no one should even slightly consider using them under any circumstance. There are plenty of good alternatives.
Insurer: Pets Best
By: Donovan
Consistent Good Service
Amount covered was promptly (within a day or two of making the claim) delivered to our account, as it always is.
Insurer: Trupanion Canada
By: Kathy