Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


February 11, 2024

Fast and efficient claims processing

My claim was submitted and processed quickly and efficiently.

Insurer: Healthy Paws

By: Laurie

Useful
February 09, 2024

Seamless, compassionate, timely

I am so thankful we enrolled in Healthy Paws. Our one year old kitten somehow found and ate two small Nerf darts and although the foam part came up/out, the plastic tips didn't pass like we'd hoped. She had two blockages and we were at our regular vet, the emergency clinic and the surgical emergency. All the imaging, the surgery, the meds ... and more. It was a lot. I had peace of mind before all this happened, after diligently researching and asking around about insurance policies. Healthy Paws was the best choice. And-- two days after the claim, the money was deposited straight to my bank account. Whew, so glad it turned out well-- and our kitty after a convalescence is back to being bouncy and happy.

Insurer: Healthy Paws

By: Valerie

Useful
Verified February 09, 2024

Helpful

Trupanion has our three dogs insured. The rates have gone up and as pensioners we are now finding it hard but I would not, not have it. They have been great in covering costs with veterinary costs. Thank you

Insurer: Trupanion Canada

By: Robyn Marie

Useful
Verified February 09, 2024

Suberb Provider

Dear Trupanion You provide an excellent service to pet owners and of course their loved pets.You are Tru to all the care provisions stipulated in your documents-a rare experience.Not only are your coverages very fair but your reimbursements are extremely prompt. Congratulations to a superb team. Nino Fernandez

Insurer: Trupanion

By: Nino

Useful
February 09, 2024

Happy Customer

I couldn't be happier with MetLife. Little did I know that our 16 month old lab would end up with yeast and bacterial infections in his paws, followed by a serious ear infection. The vet was trying their best to find the right treatment to make Max better. We were at the vet weekly for awhile. MetLife paid for everything. Sometimes there was a little delay in getting them the doctor notes, but once in hand, everything was processed very quickly. Thank you!!

Insurer: MetLife

By: Margaret

Useful
February 09, 2024

Satisfied with MetLife Pet Insurance

I have had MetLife for a few years now and it is easy to submit claims, I have always received answers in a timely manner and have never argued with any of their decisions, everything has been approved except for one small item and I understood that. MetLife has been a good company for my pets.

Insurer: MetLife

By: Connie

Useful
February 09, 2024

Great Pet Insurance

Very good overall from filing a claim to follow up

Insurer: ASPCA

By: Jeffrey

Useful
February 08, 2024

Easy to work with

When my sweet dog reached 8 years old, she was diagnosed with Cushing's Disease, not only does this entail several blood work ups every year, but also a monthly medication that cost $90. I never had an issue submitting or being reimbursed for a claim. Metlife was always prompt with payment. When she was 10, I found out unexpectedly that she had an inoperable brain tumor. I chose to not have her suffer and had her put to sleep and cremated. The staff was so kind when I called with questions. I submitted the paperwork, and they did need additional paperwork, but they were prompt once I sent it. They were very understanding. I would definitely insure future pets through MetLife.

Insurer: MetLife

By: Cathelyn

Useful
February 08, 2024

Not good

Cost goes up ridiculous amount each year and they seem to always manage to deny services

Insurer: Fetch

By: Carl

Useful
February 08, 2024

Nationwide review

I have had Nationwide for years. It has helped with some very expensive vet bills. Peace of mind

Insurer: Nationwide

By: Nancy

Useful

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