Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Claim
I was very happy with how my claim was handled and how quick it was settled.
Insurer: MetLife
By: Alice
Cat dental procedure
I needed to have dental work done on my cat, and I was concerned about how much would be covered and what I would be responsible for. I filed my claim. It took longer than I had expected for the claim to be thoroughly reviewed, but PetsBest stayed in touch and kept me updated throughout the process. In the end, my claim qualified for reimbursement and was promptly paid out. I was very happy. I am so thrilled that I have pet insurance and I love Pest Best. I know my cat is in good hands.
Smooth and fair claim
"Our claim went very smooth and all items advertised as being covered were actually covered once the claim was filed."
Do NOT use pet best
Deny your claim of thousand dollars and decline to do a pre estimate
Insurer: Pets Best
By: Yao
Very pleased with Pet's Best
I've been very pleased with Pet's Best claim process. When I am done with the vet visit, I take a picture of the bill, a few clicks on the app, less than a minute of my time and it's done. I have heard back within a week of my claims, and the claim is directly paid into my checking account. Easy peasy
Outstanding Service!
"Our 4 year old wiener dog was suffering from an ulcerated eye and had to have it removed. It was an expensive surgery, but with my Progressive Pet insurance, 80% of the cost was covered! It was super easy filing the claim and our little buddy is doing great! This insurance is very valuable and every pet owner should have it. I highly recommend it to all my dog owning friends. Thank you for the great service!!"
Insurer: Pets Best
By: Dwight
Claim process has improved drastically
The speed of the claim approval has improved drastically. It typically took around six weeks, but this time it was processed in about two—possibly even less. This was my first claim in quite some time, so I’m not sure whether the faster processing was circumstantial or indicative of a new standard. I truly hope future claims will be handled just as efficiently.
Pet's Best
"My dog was diagnosed with pruritis, requiring daily medication. I am able to get his prescription filled in 3 month increments, reducing the time I have to spend going to the vet to pick up his medication. Filing the claim for reimbursement is as easy as taking a picture on my phone. Within a couple of weeks, the claim amount is automatically deposited into my bank account."
Insurer: Pets Best
By: Angela
Still waiting
Over a month since my kitten had a long string removed from her intestine. Spoke with customer service a week ago who said everything was in order and that it would be completed within a day. My other kittens claim was completed quickly (we didn't know who ate the string off the toy). 10k credit card bill. Ouch! Do payments delays include interest?
Insurer: Pets Best
By: Barbara
Pets Best is the best
They deliver on their promises. The claims are paid quickly with NO hassles. $20,000 in bills were paid in 2 weeks. My puppy again $5,600 in bills paid withon 2 weeks. The process is simple. Submitting a claim takes 3 mins. And they're the least expensive. Imagine that!!!