Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified June 02, 2025

Healthy Paws Medical Coverage

We have been using Healthy Paws to insure our dog's healthcare for about five years now and have always found their coverage reimbursements to be generous. Their Client Services department is also top-notch.

Insurer: Healthy Paws

By: John

Useful
Verified June 02, 2025

Paisley

"I was fostering Paisley 6 years ago and trying to get her adopted. However, she seemed to pick us instead! We already had 3 rambunctious dogs but she wiggled her way into all our hearts and we adopted her. Last fall, I realized that she was starting to get older and may have some health issues, so I decided to get her insured with Pets Best Health Insurance. Since then, Paisley has needed extra medical care 3 times and each time, Pets Best was there to help cover the costs. Unfortunately, she is now facing some difficult health challenges, but I feel confident that Pets Best will be there to help me keep her stable for as long as possible. "

Insurer: Pets Best

By: LESLIE

Useful
Verified June 02, 2025

Pets Best - Paid but Delayed!

I did have to resubmit my claims and my claims got delayed what felt like three or more times. I do wish the process was slightly more expedited but I felt submitted the claims was simple enough.

Insurer: Pets Best

Veterinarian: Lifetime Pet Wellness Center

By: Megan

Useful
Verified June 02, 2025

Good affordabe coverage...slow to process and pay

I think Pet's Best is a good company. The coverage is great and affordable. Claims are processed fairly, and filing claims is easy. That being said, they are extremely slow to process and pay.

Insurer: Pets Best

Veterinarian: MedVet Vancouver

By: Debra

Useful
Verified June 02, 2025

NEVER DENIED

Pets Best has been a lifesaver for me through the years. I never had a claim denied and all claims are always paid in a timely manner. Customer service is top notch. This company is worth every penny of their very reasonable premiums. I would never go anywhere else. I give them a well deserved 6 thumbs up.

Useful
June 01, 2025

First Claim at Pets Best

"After many vet bills with previous pets, and as vet bills have increased over time, I decided to buy pet insurance with my new puppy in 2020. I decided on Pets Best after thoroughly researching many companies. My first claim to Pets Best came as my dog was about to turn 5 years old. The claims were submitted quite easily and once I paid my deductible, my claims were very quickly processed with a clear explanation of benefits. I am so happy we got pet insurance. It provides some piece of mind. I am very happy so far with my experience as a Pets Best customer. "

Insurer: Pets Best

By: Marjory

Useful
June 01, 2025

You never know until you need it

This is our first time having pet insurance and Pet's Best was recommended to us so we decided to give it a try and are so glad we did. Our dog had a puncture wound on her paw and it had abscessed. Our regular vet could not tell if there was a foreign object still inside so we had to take her to a specialist that had a CatScan to check. She was on antibiotics for a long time and had to take it easy while recovering. Pet's Best helped ease our fears on the cost so we were able to completely focus on our dog's recovery. Thank you Pet's Best for reducing the stress in a stressful situation."

Insurer: Pets Best

By: Max

Useful
May 31, 2025

Peace of mind

This is the first pet I have insured and she unfortunately damaged her knee and needed surgery. Submitting the claim was super easy and smooth. I’m very happy with their service!

Insurer: Pets Plus Us

By: Leticia

Useful
May 31, 2025

Amazing. Cannot recommend enough

I've always had a great experience with Pets Best when it comes to CLAIMS. They are doing a superb job, and I can't stop recommending them to anyone who asks. Even my vet is surprised when I say that I’m very happy with my insurance and claim process. Love them!

Insurer: Pets Best

Veterinarian: McGrath Veterinary Center

By: Maria

Useful
May 31, 2025

Affordable and easy!

I am new to submitting claims for insurance and the entire process from start to finish was extremely easy. They communicated with me the whole way! Thank you Pets Best!

Insurer: Pets Best

Veterinarian: Harmony Vet Care of Brandon

By: Tricia

Useful

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