Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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OUTSTANDING
Over three days at two separate critical care veterinary offices our dog required over $10,000 of tests and care after collapsing for no apparent reason. Fortunately, our sweet girl made it through the ordeal and is on the road to recovery. The emotional roller coaster was made so much easier knowing we had Healthy Paws insurance and could say “just do whatever is necessary” at every decision point. Within one business day after bringing our sweet girl home the 80% reimbursement was deposited in our checking account and a representative from Healthy Paws had reached out to see how she was doing. Outstanding!
Insurer: Healthy Paws
By: Nancy
Highly Recommend Healthy Paws
We definitely recommend HealthyPaws Pet Insurance. We used it for years with our Lab who eventually got cancer. HealthyPaws paid for all his surgeries and treatments at 80%, no questions asked. This plan does not include wellness coverage, but that's exactly what we wanted. After many emergencies/surgeries with our dogs, we realized insurance for emergencies and sickness was the way to go. We'll pay for wellness care, but HealthyPaws is there for the emergencies. We just had one! Our new 5-month old puppy ate a sock and needed emergency surgery. HealthyPaws covered everything (except exam) at 80% and the funds were deposited in my checking account the next day.
Insurer: Healthy Paws
By: Dian
Pets Plus Us comes through (again)!
Our poodle had rapidly progressing cataracts and he is only 3. Cataract surgery is very expensive. Thankfully we had Pets plus Us. I was anxious whether they would approve the surgery and honour the claim. Their reimbursement came through within a week of surgery without any surprises. This is the second significant $ claim they have come though on. I've had pet insurance with other carriers on my previous dogs. Pets Plus Us is the best of them.
Insurer: Pets Plus Us
By: David
Pulling Teeth Withouth the Fun
I adopted my Dogs at the local humane society and they were pushing MetLife Pet insurance with their welcome packet. I knew insurance was a good idea so I got a decent plan and thought I was good. Wrong, filing anything and trying to get a correct "Explanation of Benefits" where they detail how they "honor" your vet charges is like pulling teeth. Had a scare on the first week where one dog decided to eat a leather toy at night and had an ER trip and the filing was awful. I gave the entire adoption history with the vet notes and they denied the claim because I was missing 6 years of medical history on a dog I adopted 2 weeks ago. Not to mention the company is setup so you cant actually contact anyone on the claims team who could simply correct the the fumbled information, you have to contact a dedicated customer service rep. who can email the claims team for you and "contact" you in a week when they hear back or you have to fill out an appeal form that has your vets signature and stamp on it (yes a stamp.) Sure, one time would be bad but its like the claims team is either toddlers or is in India because they cant report the right vet visit dates or read the receipts that say what the vet has or has not prescribed. I think they have fallen to a new level of dysfunction and I'm joining a new company at the end of my plan. PET OWNERS BEWARE 2024.
Insurer: MetLife
By: Chappell
Amazing Insurer
This is the best insurer of any kind i've ever worked with. Claims are dealt with expeditiously and fairly.Have had my dog enrolled for past 11 years and shes been a diabetic for past 3.
Insurer: Trupanion
By: nino
ASCPA delivered 100%
a couple of years after purchasing insurance from ASCPA, Sam was diagnosed the cancer. ASCPA paid every claim up to the limits of the policy and filing was as easy as scanning invoice and attaching it to short online claim form. They renewed during treatments with no repercussions. So glad I purchased the insurance.
Insurer: ASPCA
By: Eric
thank you for your help!
We got a quick help from Pets plus Us company when our dog got sick and needed expensive tests and medicine, we sent a claim and less than a week after we got an amount that 50% covered our huge expenses. It was such a relief! and just on time! now our dog is fine, and we are really happy:)) we thank you sincerely!
Insurer: Pets Plus Us
By: Marina
pet insurance review
Very easy to make claims and super efficient to process my claim. Recommend to all pet owners
Insurer: Pets Plus Us
By: Jenny
Quick response time
ASPCA pet insurance turnaround time has bee quick and easy to navigate.
Insurer: ASPCA
By: Cheryl
Wonderful insurance for your furry family member!
Healthy Paws is a solid choice for an insurance plan for your treasured friend. The app interface on the website is extremely easy to use, claim documents are reviewed quickly, and they are clear and supportive with their communication. I am pleasantly surprised by the caliber of service that I have received from Healthy Paws for Biscuit. We will be continuing our membership!
Insurer: Healthy Paws
By: Zachary