Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Worst claim processing efer
To make a long story short, it took over a month to process and then it was closed. No one bothered to tell me they needed dental records - I have no idea if they even requested them. Plus what dental records could a dog have? He had to have teeth extracted - that should be a simple enough explanation!
Insurer: Pets Best
By: Kathleen
amazing company
I'm so thankful to have enrolled my pets with Pets Best insurance. Unfortunately, my dog was found to have a new cancer this year. Pets Best has given no issues with coverage. It has been overall an extremely easy process to get reimbursed. I am thankful to have them! I highly recommend this company.
Healthy Paws Pet Insurance
I have had Healthy Paws insurance for my Bernedoodle Wallis since she was a young puppy. I had heard enough true stories of parents that had to make the difficult decision to save their pet or, or the awful choice of letting them go due to the cost of the medical procedures. We have been fortunate that Wallis has been healthy but she has had some medical issues resulting in costs well outside routine vet visits. Most recently Wallis required surgery. These costs are no different than the costs for a human and Healthy Paws covered the costs exactly like the policy I have with Healthy Paws. In the number of claims I have made over Wallis’s seven years, Healthy Paws has met every claim quickly, usually reimbursing within a few days. There is a heartfelt peace of mind knowing that should Wallis ever need very expensive care I would not have to make the unimaginable decision of whether she gets care or I can’t afford it. Wallis will continue to have Healthy Paws insurance for what I hope is a very long life.
The absolute BEST experience
"Pets Best was amazing! Fortunately we have never had to use our insurance until this past month. I have to say the experience from start to finish was super easy and the communication and status updates and reimbursement process was so quick. I researched a lot of pet insurance and I am so glad I made the right choice with Pets Best! Very pleased. Paid my deductible and copay and was reimbursed for the rest. Thank you all so much!"
Insurer: Pets Best
By: Shannon
Daisy’s Health
"My standard poodle, Daisy, has epilepsy. I'm so grateful to Pets Best Insurance for the coverage she has. Staff at Pets Best always addresses my claims quickly and I'm reimbursed right back into my checking account. The peace of mind I have with Pets Best coverage does so much for my relationship with Daisy AND my budget! She's a wonderful, loving girl. Pets Best helps us both "recover" quickly after seizures leading to Doctors visits and medication costs. "
Saved my dog's life
Pets Best saved my dog's life when she had to have heart surgery. I would have had to out her down due to cost had i not enrolled in insurance. Pets Best helped me through a very difficult time, emotionally and financially with grace and kindness.
Wellness claim
I love how easy it is to file a claim and receive payment. I recently had my dog in for her yearly exam. To submit a claim, I just uploaded a copy of my receipt online. I immediately received confirmation the the claim was received. In less than a week I received an email notice that my claim was approved. I received a check a few days later (would have been faster if I set up direct deposit). No issues, no questions from the company wanting additional paperwork.
Great service and response
Pets Best processed my claim quickly and fairly.
My Precious Mandy
"I rescued Mandy at 1 1/2 years old. I had dogs all my life but never such a large one, she is a beautiful Great Pyrenees Golden Mix, so I thought it would be wise to get insurance. My thoughts were may hip dysplasia down the road or other aliments a large dog may encounter. Now several years later, if that were only the case....my precious girl at only 5 years old was diagnosed with mast cell malignant tumors. If I had not had insurance, I don't know how I could have done all this. Pet's Best has come through 100%. I am so grateful to them. Coverage has been outstanding, and I have been given extra time with my precious girl."
Insurer: Pets Best
By: Darlene
Peace of Mind
"My pets have been insured with Pets Best for 15+ years and I recommend Pets Best to all friends, family, co-workers, anyone who will listen. The premiums are fair, the portal is easy to navigate, the claims process is easy and the coverage is excellent. The peace of mind I have with these policies in place for my pets is invaluable. "
Insurer: Pets Best
By: Susan