Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Thank you for helping Jack
Our dog Jack nearly lost his life due to pancreatitis followed by a pulmonary thromboembolism. We are very grateful that we had Pets Best insurance. Without it, we could not have saved Jack.
Insurer: Pets Best
Veterinarian: VCA SouthPaws Veterinary Specialists & Emergency Center
By: Miranda
Beware Pers Best
Don’t add any additional coverage. I have the highest coverage possible and after my cat was found to have fleas and ticks, I took him to the vet ASAP. They provided me with Flea and Dewormer to treat him after the visit, but pets best covered 0% of it. I pay them about $600 a year and have received nothing back on my claims EXCEPT for my neutering but they didn’t even cover that fully. Get only accident and don’t get scammed by these shit heads.
Insurer: Pets Best
By: Brandon
Easy to file claim
"I never worry about submitting a claim with Pets Best. All that is required from me is to fill in minimal information and attach a copy of my receipts / backup for Toby. I leave the rest to Pets Best and wait for the claim to be processed at which time a determination letter is sent to me via email. The entire process goes pretty quickly. If I have any questions after receiving the determination, I call Pets Best and speak with an agent. I've found that the agents are very informative, listen well to my questions and are good at explaining in a way that I understand easily. I am a satisfied customer."
Pets Best is amazing!
I couldn’t be more pleased with the ease of filing my claim and reimbursement. I never knew how much it would help, but it has been a lifesaver. I strongly recommend!
Pet's Best makes claims easy
We recently took one of our cats in for a spay, when she got there they told us she would need to have all of her teeth removed because she had stomatitis and was in pain and would continue to be in pain until they were removed. We had no choice but to pay almost $1,000 when we were only expecting a couple hundred. Thankfully we were able to recoup a good portion of that thanks to Pet's Best. I was able to upload my documents from my phone and they handled the rest. My kitty's recovery was a bit hard on her, but thankfully the process to submit claims through Pet's Best was not. We received our reimbursement in about a week after we were notified our claim was approved. All in all, great experience.
Insurer: Pets Best
By: Ysa
Trupanion denies most claims and is not worth the monthly payment
This company has multiple minimum $500 expense amounts you must reach for any pay out and they deny almost everything that is claimed. We had a $3900 bill for an injested plastic piece that needed multiple scans and were only paid out $800. When I called to cancel, they tried to blame my frustrations on having such a high deductible (only $350).
Insurer: Trupanion Canada
By: Kaas
I Strongly Advise Against Spot Pet Insurance
Unfortunately, my experience with Spot Insurance was deeply disappointing. After insuring my cats, Gwendolyn and Wessley, and submitting multiple claims for each, all were denied with explanations that felt dismissive and inconsistent. Despite my appeal and supporting documentation, their resolution process felt more like a formality than a genuine review. Customer service was polite but ultimately unhelpful, and the outcome left me with little trust in the company's integrity. I’ve since canceled my policy and will not be insuring any of my pets with Spot again. I strongly recommend looking elsewhere for pet insurance that’s fair, transparent, and dependable.
Insurer: Spot
By: Kim
Pets best is the BEST
Pets best is, without a doubt, the best pet insurance on the market. Easy claims, fast reimbursement, such an incredible experience for my big guy! I have recommended my vet to recommend them to their customers!
Ms
My dog is diabetic and must wear a Libre 2 plus monitoring disc for her glucose readings. She must also eat a special dog food for diabetics to control her glucose spikes. Pets best denies both of these as part of the treatment and will not help cover the cost
Insurer: Pets Best
By: Alicia
THE BEST
Our Haley tore her ACL and had to have surgery. Pets Best was absolutely wonderful in helping us get thru this. The ease of filling the claim and the quick response helped us so much in a time we needed it the most. Thank You Pet's Best
Insurer: Pets Best
By: Randy