Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


March 13, 2024

Great and Kind Service

My dog experienced a health emergency. Within three days of submitting a claim for the vet services, Healthy Paws had approved the claim and sent the direct deposit to my bank account (that I had previously set up in their portal). Great service! A couple days later, they continued to impress me by sending an email inquiring about my dog's health. I was somewhat surprised by this kind email and very happy to report that my dog had recovered. So happy we chose Healthy Paws from the many pet insurance companies available.

Insurer: Healthy Paws

By: Sharon

Useful
March 13, 2024

Pet Insurance

We have been very pleased with all aspects of our pet insurance with MetLife. We have 2 cocker spaniels. 10 months and 4 years. MetLife is a great company to work with, that first puppy year is very expensive and everything has been covered. Great customer service and very easy to file claims and get reimbursement. We were with another company that doesn’t even compare with MetLife. I recommend Metlife to everyone.

Insurer: MetLife

By: Pansy

Useful
March 13, 2024

Happy Customer

I could not be more satisfied with Lemonade’s ease of use. Submitting a claim is extremely easy and reimbursement is lightning fast. Policy terms clear with no unexpected loopholes. Highly recommend!

Insurer: Lemonade

By: Tiffany

Useful
March 13, 2024

Getcha a perfect policy for your perfect pet!

I've had a Metlife pet insurance policy since my puppa joined the family a little over a year ago and it's been an absolute pleasure. Customer service is top notch and claim reimbursements easy as pie! Do yourself a favor, at the very least, make an inquiry and see if if it works just as well for you.

Insurer: MetLife

By: cher

Useful
March 12, 2024

Great Insurance

I have had ASPCA pet insurance for many years and my claims have always been settled promptly. I would definitely recommend them. You can have the ability to decide what you want to cover, the amount to cover and the deductions. Thank you ASPCA you have saved my bank account many times.

Insurer: ASPCA

By: Sue

Useful
March 10, 2024

surgery

My standard poodle needed to have a saliva gland removed, it was leaking and had caused a large pocket that continued to grow and become heavier over time, Leo is 8 years old and has had pets plus us insurance since he was a puppy, it has been a god send for us, he has severe allergies and it has allowed us to give him the best care, as well as having this surgery which was close to $4000! he's recovering well, we are one week post surgery and he is getting back to his normal silly self!

Insurer: Pets Plus Us

By: jan

Useful
March 10, 2024

My experience shopping for pet insurance

I research several top rated pet insurance companies when looking for a policy for Finian, my 18 month old Irish Wolfhound. I have never had pet insurance before. Met Life covers the things that are important to me in maintaining Finian’s health and well-being at an affordable price. The enrollment was easy. The representative answered all my questions, was knowledgeable about the coverage, and very friendly. My only disappointment is Met Life does not offer equine insurance…..hint hint

Insurer: MetLife

By: Theresa

Useful
March 08, 2024

Reliable and best prices

I am so happy with Pets Best. I did a lot of research when I got my pup and have been very pleased. I went with a $250 deductible and the Wellness basic we have used it every year :-). My doggie has periodic garbage gut, she's had surgery, bite wound and other wound from running through the forest, eye infection etc. Each claim was processed efficiently and exactly to the contract. Paid out 90% to my checking account or applied to my yearly deductible. Periodically, I get quotes from other outfits and I believe I have the best coverage for the lowest price. I just got a quote from Embrace for $79/mo. Mine is now $52 up fro $46 but she just turned 5 years old. I can't understand how these other companies have higher ratings when they are all much more expensive and have less coverage. Oh well, I feel fortunate to have them.

Insurer: Pets Best

By: Patricia

Useful
March 08, 2024

Healthy Paws Forever

If you need pet insurance and aren’t using Healthy Paws you need to immediately. We’ve been with them for 5 years and won’t ever change. Even when we get a new pup we’ll still use Healthy Paws. Affordable. Great customer service. Quickest claim and reimbursement I’ve ever had. We love Healthy Paws! They even checked in on our dog after surgery. Just the best!

Insurer: Healthy Paws

By: Nick

Useful
March 08, 2024

Declined reimbursement for dental surgery

My dog, Casper, broke his tooth and needed extraction. I took him to a low cost clinic, where unfortunately they do not itemize surgery costs. They have COHAT package for every oral surgery, which PetsBest doesn't reimburse stating it is a routine cleaning. IT WAS NOT in our case! If it was just COHAT, I would understand, but he had a trauma resulting in a broken tooth, and whether I liked it or not, the COHAT was a part of the surgery. I wanted to be nice and went to a much cheaper clinic. Next time I will have the surgery at my regular vet, where the price is at least twice as much, but they itemize every single thing.

Insurer: Pets Best

By: Annamaria

Useful

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