Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


January 25, 2024

It is helpful..... i think

I have a wellness plan along with illness and injury coverage. So I am supposed to be reimbursed for 90% of illness and injury after deductible and 100% up to an amount I picked at the beginning of the policy. I have been to two vet visits for ear infections and one different location vet visit for worms. I have sent in all the detailed receipts I received from vet offices but the insurance company has asked for more information all 3 times and says they have reached out to the vet offices but the vet offices do not respond back. So essentially I haven't been reimbursed for anything other than wellness & prevention. I should probably check into other companies.

Insurer: Pets Best

By: Kali

Useful
January 25, 2024

Best Service

I was so relieved and impressed with petsplusus insurance. I have had it for about 7 years and luckily have not had to use it much. The staff are always considerate and helpful. My reimbursement was done quickly and accurately. Thank you

Insurer: Pets Plus Us

By: Michelle

Useful
January 25, 2024

Totally worth the small monthly fee.

Great company. Super fast turn around time for reimbursement. Fantastic customer service. Was a lifesaver the first few months of our “I love to eat socks” bernedoodle. And the one time only annual deductible is a great benefit.

Insurer: Healthy Paws

By: Rachel

Useful
January 25, 2024

Pets plus US review

I was nervous as they kept asking for more and more documents at first and it was stressing me out as I was already worried about my dog. But pets plus came through and they paid out the expensive surgery my dog had to have. I am very appreciative and glad I have insurance for my older dog. Do your research but definitely get pet insurance as it’s helped when anything goes wrong with my dog. Thank you pets plus

Insurer: Pets Plus Us

By: Jodie

Useful
January 25, 2024

So glad I have PetsPlusUs

My sweet dog ate raisins and we rushed to the after hour clinic right away. So glad we have pet insurance to cover the big portion of the bill. That made us feel so much better.

Insurer: Pets Plus Us

By: Jasmine

Useful
Verified January 25, 2024

Recommendation to have insurance for your little friend pet!

I went to get my little female puppy and not even 24 hres later, she felt off the couch and broke her left femur ! It was very stressful but Vétérinaire got everything on the go for her to go under surgery ! So there we are going to Québec city in Daubigny vet hospital ! The estimate for the surgery was close to 6500$ plus the 1100$ for the emergency room to get her check out at first in my vet hospital ! Just to tell you that I got very close to 5000$ back!! So it's worth it to anyone that have pets, get them insured!! For their unconditional love do it!! They can get sick or have an accident very quickly ! ! So think about it ! ! Have a great day! Francine, Matthew and Janis 🐾❣️🐾

Insurer: Trupanion

By: Francine

Useful
January 25, 2024

Exceptional Coverage for our Epileptic Dog

We adopted our ACD mix as a puppy and signed up for Nationwide pet insurance right away, and I am grateful we made that decision to this very day. Our pup, Sprout, was diagnosed with idiopathic epilepsy shortly after his first birthday and Nationwide has made managing this tough illness so much easier financially. They have covered numerous ER/ICU stay when his cluster seizures have gotten bad. Not to mention MRIs, spinal taps and coverage of the many prescription medications we've had to use to control Sprout's seizures. Sprout is 4.5 years old now and Nationwide has supported us every step of the way. I highly recommend them to all of my friends/family with pets.

Insurer: Nationwide

By: Brittany

Useful
January 25, 2024

Healthy Paws Quick Response

I have a policy with Healthy Paws because a veterinarian told me it is the one she uses for her dogs and she thought they were excellent. My experience with them has been excellent, as well. My dog had to have a very expensive endoscopy. In an easy process, I submitted the claim online to Healthy Paws. Their response was immediate, the approval within 48 hours, and the check in hand within a week.

Insurer: Healthy Paws

By: Keitheley

Useful
January 25, 2024

New Customer.

Once I was advised on how to submit claims the process was very easy. Claims were processed and paid by direct deposit in a reasonable time. I am pleased with ASPCA

Insurer: ASPCA

By: Vickie

Useful
January 24, 2024

There is nothing worse than this...

There is nothing worse than hearing your pet needs surgery due to a recent bad "jump" out of the car for a walk. Watching my sweet 6 year old limp broke my heart. Knowing that I have had her insured since she was 6 months old, and that I could afford the best care for her, because of my Healthy Paws Insurance was amazing. I tell all my friends to ensure their puppies and kittens. You never know when something bad is going to happen and you never want to be in a place where you can't afford to get your best friend the care they need! Healthy Paws even sent me an email to see how my doggy was doing after the surgery!

Insurer: Healthy Paws

By: Corry

Useful

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