Clark Road Animal Clinic

Dr. SMITH is very knowledgeable and thorough. He is compassionate and patient. We didn't have an appointment, but they "snuck us in" with our 18-year-old old cat that we thought had reached her limit and perhaps had to be euthanized. Quite the contrary. Dr. Smith was complimentary. Our cat still had a good life ahead of her. We were thrilled. There's more to just treating animals; the owners have a bond with their fur babies, and consideration of this means a lot.

posted: 10/13/2023

Over five years, I have only had amazing experiences with the staff, technicians, and doctors at this practice. They are all enormously talented and extremely passionate about animal well-being. My senior dog loves each visit and they've done a great job keeping him healthy and comfortable in his later years. All around wonderful people.

posted: 09/05/2023

Words cannot express the most highest regard we have for Dr. Smith. First and foremost his sincere love of animals and the compassion he has toward his clients and their pets needs. Over the twenty years we have brought our 5 precious dogs to him he has always impressed us with all his knowledge and approach to treatments. Dr. Smith has provided our dogs with the best possible lives they could have. We feel blessed to have found such a devoted caring veterinarian that puts our pets health first. Thank you, Dr. Smith

posted: 08/16/2023

I have been seeing Dr. Andre since my dog was a puppy almost 8 years ago. I cannot say enough good things both about her and the practice in general. They have worked with me tirelessly to do testing on one of my dogs who has PLN and they found the right dose of meds that have helped him greatly. They are always kind and patient and Dr. Andre always takes the time to make sure everything is taken care of. They have fantastic techs and I particularly love Gigi. Even though it’s a bit of a hike for me to get there at times, I don’t care because they are worth it!

posted: 02/15/2023

Dr. Smith is an amazing human being . period. But.. we are no longer taking our pets there. The office grew and with it they lost the personal touch , the compassion and everything else that made it so great before. We sent tens of new patients there, we spent thousands of dollars there each year for all of our pets, we even kept going after we moved and it was less convenient. the changes started slowly two years ago, the staff started "pushing" unnecessary things to add to the bill, it continued when our Pug having a surgery an no one called to even check on him, and lastly , when we had an appointment for a new pet, and tried to call to tell them we are running 10 min behind (couldn't get the new cat from under the bed) no one answered the phone for over 20 minutes. when we arrived 10 min late, the receptionist said they can still take us , but it will be a non planned visit , so its more expansive. so with that , for extra 20$ (that to us wouldn't have changed much but the principal of it, you either have time or you dont, 20$ doesn't change that)they lost a family that spends a lot of money there and refers many many patients. When my husband asked the receptionist what her name is - she said" I dont know" 5 other people at the reception didn't feel the need to step in to make it right. it became just another VET clinic with a good Dr. thats it.

posted: 08/28/2023